Allstate
Allstate
Allstate provides insurance and protection products across home, auto, device, and identity coverage. Its work centers on helping customers manage risk, protect their finances, and navigate unexpected events with greater confidence. The company also highlights community involvement and sustainability as part of its broader approach to serving customers and contributing to positive social impact.

Auto Claims Adjuster - Remote United States

Investigate National General automobile insurance claims by assessing coverage, liability, damages, and potential fraud. Negotiate claim resolutions and support customers remotely from eligible U.S. states.

Description

  • Investigate and verify loss facts for straightforward automobile accidents
  • Assess coverage, liability, and damages through analytical review
  • Adjust and negotiate claims within assigned authority limits
  • Conduct investigations across the primary areas of automobile claims
  • Review, assess, and negotiate basic injury claims when applicable
  • Recognize vehicle body components and evaluate potential property damage
  • Identify customer needs and deliver suitable service
  • Assess potential subrogation or fraud and determine appropriate handling
  • Manage auto claim investigations and resolutions across Northeastern states
  • Work collaboratively in a fast-moving claims organization
  • Operate without supervisory responsibilities

Requirements

  • Prior experience as an auto adjuster, including coverage verification and liability assessment
  • Working knowledge of insurance policies, the insurance sector, and organizational relationships
  • Ability to investigate auto claims involving coverage, liability, and damages with limited discretion
  • Ability to review, assess, and negotiate basic injury claims when assigned
  • Ability to identify vehicle body components and assess possible property damage
  • Demonstrated customer service ability
  • Ability to assess subrogation or fraud potential and determine the proper response
  • Applicants with an active insurance license must end all current appointments before onboarding and may not maintain outside appointments during employment
  • Applicants holding a resident producer license must surrender it formally when directed by the licensing team
  • U.S. work authorization required; visa sponsorship is unavailable
  • Residence in one of the specified U.S. states and availability to work in an Eastern or Central Time Zone state
  • A dedicated private home workspace without distractions
  • Reliable internet service with at least 50 MB download and 5 MB upload speeds

Benefits

  • Company-provided technology package with laptop, monitors, headset, keyboard, and mouse
  • Monthly connectivity reimbursement for employees approved to work from home
  • Requirement for a dedicated private workspace at home
  • Requirement for reliable internet with minimum speeds of 50 MB download and 5 MB upload

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