Titanium Healthcare Inc. एक स्वास्थ्य सेवा संगठन है, जो Medicaid सदस्यों और अन्य मरीजों के लिए स्वास्थ्य सेवाओं की पहुंच, निरंतरता और परिणामों में सुधार पर केंद्रित है। इसकी सेवाओं में प्राथमिक देखभाल, देखभाल प्रबंधन, अस्पताल के बाद की देखभाल, टेलीहेल्थ, उन्नत देखभाल प्रबंधन और जटिल स्वास्थ्य एवं सामाजिक जरूरतों वाले लोगों के लिए सामुदायिक सहायता शामिल हैं।
कंपनी कैलिफोर्निया और वॉशिंगटन में क्लीनिक संचालित करती है और देखभाल के लिए समन्वित, मरीज-केंद्रित दृष्टिकोण अपनाती है। इसके कार्यक्रम चिकित्सा सेवाओं, भोजन, आवास और परिवहन तक सीमित पहुंच जैसी बाधाओं को दूर करते हैं, जबकि लंबे अपॉइंटमेंट और कामकाजी घंटों के बाद सहायता मरीजों को निरंतर देखभाल और सरकारी वित्तपोषित लाभों से जोड़ने में मदद करती है।
Senior Bilingual Lead Care Manager - San Bernardino Hybrid
Senior bilingual care manager role coordinating assessments, individualized care plans, provider communication, and community resources for adult and pediatric members. Hybrid position serving San Bernardino and Riverside County.
विवरण
- Manage an assigned caseload of adult and pediatric members
- Support up to 50 members and complete monthly in-person visits
- Assess members’ physical, emotional, and social needs comprehensively
- Create individualized care plans informed by assessments, medical history, preferences, needs, and goals
- Coordinate communication across providers, social workers, therapists, and other care team members
- Work with doctors, clinical consultants, housing navigators, and leaders on member-specific recommendations
- Track member progress and revise care plans in line with policy and compliance requirements
- Verify that prescribed treatments and interventions are followed
- Report significant changes and member-status updates to primary and specialty care providers
- Deliver member support by telephone and in person
- Keep accurate records of assessments, care plans, and member interactions
- Follow applicable regulations and professional standards
- Complete required documentation accurately and on time
- Update leaders on case progress
- Advocate for members accessing healthcare services and navigating the healthcare system
- Educate members and families on health topics, treatment options, and self-care
- Link members with community resources, support services, and programs
- Coordinate hospital and long-term-care discharge planning
- Help train new employees
- Handle other duties assigned under departmental policy
आवश्यकताएँ
- Fluent written and spoken English
- Spanish bilingual proficiency
- Clear communication skills for in-person, telephone, and electronic interactions
- Adequate hearing and vision, with corrective devices if needed
- Problem-solving ability using logic and relevant information to develop and implement solutions
- Strong organization and attention to detail
- Commitment to patient confidentiality and ethical healthcare practices
- Ability to lift, carry, push, or pull 20–25 pounds
- Ability to climb stairs and travel across uneven terrain
- Ability to bend, reach, and conduct visits in non-traditional settings
- Ability to remain stationary and move throughout office or community environments
- Ability to drive and travel throughout the community
- Ability to maintain professionalism and safety in varied environments
- Ability to work independently within established policies and procedures
- Comfort using computers, keyboards, and handheld or mobile devices frequently
- Ability to type for extended periods
- Proficiency with computers, email, virtual platforms, and Microsoft Office programs
- High school diploma or GED required
- Associate degree preferred
- At least one year of healthcare, social services, or care coordination experience
- Current valid driver’s license with a clean driving record
- Reliable transportation and proof of auto insurance
- Current American Heart Association BLS certification upon starting
- Distraction-free home workspace with secure internet access
लाभ
- Mileage reimbursement for business travel
- 12 paid holidays
- Up to 15 days of accrued paid time off
- Additional leave for illness, jury duty, bereavement, reproductive loss, and therapy
- Hybrid work arrangement with flexible scheduling
- Medical, dental, and vision coverage, with up to 100% of employee premiums and 50% of dependent premiums covered depending on the plan
- Unlimited therapy sessions fully funded by Titanium Healthcare
- Flexible Spending Accounts
- Health Savings Accounts
- Dependent Care Accounts
- Employer-funded life and AD&D insurance
- Supplemental disability coverage
- Employee Assistance Programs
- Pet insurance
- Employee Referral Program with up to $1,000 per referral
- 401(k) plan
- Roth IRA options
- Career development and advancement opportunities
- Inclusive workplace with opportunities for employee voice and community participation