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Ferguson आवासीय और वाणिज्यिक बाजारों के लिए प्लंबिंग और HVAC उत्पाद उपलब्ध कराता है तथा निर्माण, विनिर्माण और लॉजिस्टिक्स क्षेत्रों के पेशेवरों की सेवा करता है। इसके उत्पादों में वॉटर हीटर, प्लंबिंग घटक, HVAC प्रणालियाँ, औज़ार और सफाई की आपूर्तियाँ शामिल हैं। कंपनी प्लंबिंग और HVAC कार्यों के लिए उद्योग-उपयोगी उत्पादों को व्यावहारिक संसाधनों के साथ जोड़कर नए निर्माण और नवीनीकरण परियोजनाओं में सहायता करती है।
Counter Sales Representative – Ferguson, Charleston
Help Ferguson’s plumbing and HVAC contractor customers at its Charleston counter. Handle sales, orders, and inventory while recommending products and supporting customer accounts.
विवरण
- Assist customers in person, by phone, and by email, identifying their needs and recommending suitable products.
- Build product knowledge across plumbing, HVAC, and related categories to answer customer questions.
- Grow sales by suggesting complementary products and promoting selected products and programs.
- Find parts and provide accurate product information using catalogs, computer systems, and manufacturer databases.
- Complete customer transactions accurately and promptly.
- Work with Outside Sales Associates to grow accounts and provide consistent customer service.
- Coordinate special orders and track order status, back-orders, and delivery schedules.
- Keep the sales counter professional and orderly.
- Support inventory control through cycle counts and stock organization.
- Follow safety rules and use required personal protective equipment.
आवश्यकताएँ
- Customer service or sales experience of 0–3 years.
- Experience in plumbing, HVAC, or a related industry is preferred.
- A sales-oriented approach and ability to meet goals, build relationships, and influence purchasing decisions.
- Strong communication skills for consultative sales and customer interactions.
- Self-motivation, focus on results, and ability to work in a fast-paced setting.
- Digital proficiency and ability to learn new systems quickly.
- Strong organization and ability to handle multiple priorities.
- Commitment to delivering excellent customer experiences.
- Ability to lift up to 50 pounds and stand for extended periods.
- Availability Monday through Friday, 6:30 a.m. to 4:00 p.m., with overtime as needed.
- Availability for rotating Saturday shifts about every four to six weeks.
- Ability to follow safety rules and use required personal protective equipment.
- Ability to use a safety harness within its maximum weight capacity of 400 pounds.
लाभ
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) plan with company match
- Mental health coverage
- Gender-affirming benefits
- Family-building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
- Eligibility for a bonus or incentive plan
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