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Kompaniyadagi ish o‘rinlari

Senior UX Designer and Researcher

Lead research and design for Planful’s financial performance management platform. Turn customer insights into enterprise SaaS workflows, prototypes, and design system improvements.

CAKanadaMXMeksikaUSAmerika Qo‘shma Shtatlari
180 000 $ – 210 000 $ / yil
MasofaviyTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaMahsulot dizayneri

Tavsif

  • Guide the ongoing development of Planful’s financial performance management platform.
  • Use generative and evaluative methods such as customer interviews, contextual inquiry, usability and concept testing, and surveys.
  • Recruit participants with Product, Customer Success, and Support, and sustain an ongoing pipeline of customer conversations.
  • Turn research findings into personas, journey maps, opportunity areas, and insight summaries.
  • Assess the impact of launched designs using usability metrics, behavioral data, and customer feedback.
  • Keep the shared research repository up to date.
  • Share findings and recommendations with stakeholders and customers, and use them to inform roadmap priorities.
  • Frame problem statements and create wireframes, user flows, and interaction storyboards.
  • Create mockups and prototypes in line with the Planful Design System and brand guidelines.
  • Assess competing products, industry conventions, and UX research.
  • Work with Engineering to address constraints and deliver effective user experiences.
  • Help maintain the Planful pattern library and strengthen team standards.
  • Estimate effort to guide backlog planning and prioritization.

Talablar

  • 6–8 years of UX research and design experience, preferably in enterprise or B2B SaaS.
  • A portfolio showing research and design work, including how research informed design choices and outcomes.
  • Practical experience with qualitative research, including user interviews, usability testing, and needs analysis.
  • Familiarity with quantitative methods such as surveys and analytics review.
  • Experience developing personas, scenarios, journey maps, and information architecture.
  • Proficiency with Claude and Figma for wireframing, prototyping, and design system work.
  • Experience partnering with product managers and engineers through design and development.
  • Strong communication and storytelling skills, including presenting research and design rationale to varied audiences.
  • Working knowledge of HTML/CSS and responsive design principles.
  • Preferred: experience or knowledge in the financial domain.
  • Preferred: experience designing data-dense products such as grids, dashboards, and reporting tools.
  • Preferred: experience designing or researching AI-powered or agentic experiences, and using AI tools in daily workflows.
  • Preferred: experience with UserTesting, Maze, Dovetail, or comparable research tools.

Imtiyozlar

  • Two volunteer days.
  • Birthday paid time off.
  • Quarterly company wellness days.
  • Thirteen months’ supply of diapers and meal deliveries for the first month of maternity or paternity leave.
  • Company-wide mentorship program with executive sponsorship from the CFO.
  • Monthly training programs tailored to managers.
  • Employee resource groups, including Women of Planful and Parents of Planful.
  • Benefits and wellbeing resources.

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