AbbVie je globalno farmacevtsko podjetje, osredotočeno na odkrivanje, razvoj in zagotavljanje zdravil za kompleksna zdravstvena stanja. Njegov portfelj zajema imunologijo, onkologijo, nevroznanost in estetiko, dejavnosti podjetja pa služijo bolnikom v več kot 175 državah. Podjetje združuje farmacevtske raziskave, proizvodnjo in strokovno znanje na področju zdravstva ter jih podpira z obsežnimi naložbami v znanstvene inovacije in raziskave ter razvoj. AbbVie poudarja tudi raznolikost, trajnost in podporo bolnikom kot del svojega širšega pristopa k izboljšanju zdravstvenih izidov in vpliva na skupnosti.
Senior Site Reliability Engineer, Allergan Aesthetics
Lead reliability engineering for Allergan Aesthetics’ public-facing software at AbbVie, shaping observability, incident response, cloud infrastructure, and SRE practices.
Opis
- Partner with business stakeholders to resolve critical technical challenges for Allergan Aesthetics.
- Improve reliability, availability, and operations for large-scale public-facing software.
- Measure, protect, and improve production reliability across the Cloud Platform team.
- Set SLO and SLI frameworks and guide decisions using error budgets.
- Set observability direction across services, covering metrics, logs, traces, and alerts.
- Lead capacity planning, load and resilience testing, and chaos testing for critical public-facing services.
- Run production readiness reviews and strengthen services through testing and release practices.
- Reduce operational toil with automation, self-healing systems, and better observability.
- Review operating system and application metrics to tune performance and diagnose faults.
- Improve the platform with Terraform infrastructure as code and Kubernetes configuration.
- Develop incident response practices, including severity levels, escalation paths, and postmortems.
- Join on-call rotations and provide hands-on incident support.
- Diagnose infrastructure and application issues, lead blameless root cause analysis, and track follow-up actions.
- Promote reliability, scalability, and security standards across services and the product platform.
- Contribute reliability expertise to Cloud Platform architecture reviews.
- Maintain reliability standards and monitor service compliance.
- Mentor and advise senior DevOps and Software Engineers.
- Promote operational excellence, knowledge sharing, and continuous learning.
- Provide technical direction for strategic architecture, systems, and roadmap initiatives.
Zahteve
- Demonstrated experience operating SLO and error budget programs and managing incidents for large-scale production systems.
- Extensive experience with observability platforms such as Datadog and designing alerts.
- Working knowledge of Terraform and Kubernetes on AWS.
- Able to read, review, and contribute to infrastructure code.
- Strong scripting or programming skills, such as Python or Go, for automation and tooling.
- Preferred: Practical experience using or building agentic AI tools, such as Claude Code and MCP integrations, with suitable safeguards and human oversight.
- Available to participate in on-call rotations.
- Able to travel 5% of the time.
Ugodnosti
- Paid vacation, holiday, and sick leave.
- Medical, dental, and vision coverage.
- 401(k) plan.
- Eligibility to participate in long-term incentive programs.
- Remote work option.
- 5% travel.