AbbVie este o companie farmaceutică globală axată pe descoperirea, dezvoltarea și furnizarea de medicamente pentru afecțiuni complexe. Portofoliul său acoperă imunologia, oncologia, neuroștiința și medicina estetică, iar operațiunile sale deservesc pacienți din peste 175 de țări. Activitatea companiei combină cercetarea farmaceutică, producția și expertiza în domeniul sănătății, susținute de investiții substanțiale în inovarea științifică și cercetare și dezvoltare. AbbVie pune, de asemenea, accent pe diversitate, sustenabilitate și sprijinirea pacienților, ca parte a abordării sale mai ample pentru îmbunătățirea rezultatelor în domeniul sănătății și a impactului asupra comunităților.
Senior Site Reliability Engineer, Allergan Aesthetics
Lead reliability engineering for Allergan Aesthetics’ public-facing software at AbbVie, shaping observability, incident response, cloud infrastructure, and SRE practices.
Descriere
- Partner with business stakeholders to resolve critical technical challenges for Allergan Aesthetics.
- Improve reliability, availability, and operations for large-scale public-facing software.
- Measure, protect, and improve production reliability across the Cloud Platform team.
- Set SLO and SLI frameworks and guide decisions using error budgets.
- Set observability direction across services, covering metrics, logs, traces, and alerts.
- Lead capacity planning, load and resilience testing, and chaos testing for critical public-facing services.
- Run production readiness reviews and strengthen services through testing and release practices.
- Reduce operational toil with automation, self-healing systems, and better observability.
- Review operating system and application metrics to tune performance and diagnose faults.
- Improve the platform with Terraform infrastructure as code and Kubernetes configuration.
- Develop incident response practices, including severity levels, escalation paths, and postmortems.
- Join on-call rotations and provide hands-on incident support.
- Diagnose infrastructure and application issues, lead blameless root cause analysis, and track follow-up actions.
- Promote reliability, scalability, and security standards across services and the product platform.
- Contribute reliability expertise to Cloud Platform architecture reviews.
- Maintain reliability standards and monitor service compliance.
- Mentor and advise senior DevOps and Software Engineers.
- Promote operational excellence, knowledge sharing, and continuous learning.
- Provide technical direction for strategic architecture, systems, and roadmap initiatives.
Cerințe
- Demonstrated experience operating SLO and error budget programs and managing incidents for large-scale production systems.
- Extensive experience with observability platforms such as Datadog and designing alerts.
- Working knowledge of Terraform and Kubernetes on AWS.
- Able to read, review, and contribute to infrastructure code.
- Strong scripting or programming skills, such as Python or Go, for automation and tooling.
- Preferred: Practical experience using or building agentic AI tools, such as Claude Code and MCP integrations, with suitable safeguards and human oversight.
- Available to participate in on-call rotations.
- Able to travel 5% of the time.
Beneficii
- Paid vacation, holiday, and sick leave.
- Medical, dental, and vision coverage.
- 401(k) plan.
- Eligibility to participate in long-term incentive programs.
- Remote work option.
- 5% travel.