Hospitalcare Products Co.
Hospitalcare Products Co.
Hospitalcare Products Co. distributes medical supplies and equipment to healthcare facilities. Operating in the medical equipment manufacturing sector, the company helps providers source products essential to their day-to-day care and operations.

Senior IT Business Analyst, Health Insurance

Senior IT Business Analyst connecting technology and business teams at Hospital Care, a Brazilian healthcare network. Works with Tasy, requirements, SQL, testing, and system improvements.

Opis

  • Bridge IT and business teams to keep systems secure, reliable, innovative, and aligned with institutional processes.
  • Lead discussions with business areas to align and prioritize requests against the project portfolio and IT Master Plan.
  • Analyze business data and requirements, and prepare functional specifications with relevant stakeholders.
  • Develop test scenarios and support business teams with system acceptance testing to ensure deliverable quality.
  • Recommend technology solutions that improve processes and the quality of information.
  • Support business teams in using systems effectively by preparing and maintaining standardized manuals.
  • Configure systems across low, medium, and high complexity levels in line with institutional processes.
  • Plan and deliver courses and presentations to train users on implementing and using institutional systems.
  • Create reports and extract system data for business analysis and decision-making.

Zahteve

  • Completed or in-progress bachelor’s degree in Information Technology, Information Systems, Business Administration, Engineering, Process Management, or a related field.
  • Advanced knowledge of requirements analysis and business processes.
  • Strong communication skills and ability to work effectively across departments and professional roles.
  • Proactive, collaborative approach with a focus on solving problems.
  • Experience with health insurance operator processes and systems, including application maintenance and support, ticket management, and improvement implementation.
  • Experience with Tasy ERP modules for health insurance operations and understanding of the related business processes.
  • Knowledge of provider credentialing; beneficiary, company, and product registration; payment workflows; and operator financial processes.
  • SQL skills for querying and extracting data and developing reports for business teams.
  • Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
  • Familiarity with KPIs and SLAs for tracking performance and identifying opportunities to improve.
  • Preferred: experience implementing systems for health insurance operations.
  • Preferred: experience with Planium, Horuss, or similar systems, platforms, and portals.
  • Preferred: knowledge of healthcare financial and accounting processes.
  • Preferred: knowledge of the hospital cycle and its integration with health insurance operations, including patient care, billing, and the OPME cycle.
  • Based in Campinas or the surrounding area.
  • Available to work in a hybrid arrangement at 2Care’s Campinas headquarters.

Ugodnosti

  • Meal and food allowance on a Pluxee (Sodexo) multi-benefit card
  • Transportation allowance provided on a card
  • Health insurance through 2Care Vera Cruz Campinas, with dependent coverage
  • Amil Dental insurance, with dependent coverage
  • Childcare assistance for women employees of HC with children up to age 6
  • Life insurance
  • Wellhub (Gympass) membership, with dependent coverage
  • SESC partnership, with dependent coverage
  • Profit-sharing program
  • Educational assistance for courses
  • Training platform

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