American Express
American Express
American Express este o companie globală de servicii financiare care activează în domeniile bancar, financiar și al plăților între companii. Activitatea sa include carduri de credit pentru consumatori, companii și corporații; servicii de plată și pentru comercianți; conturi de economii, certificate de depozit și împrumuturi personale; precum și programe de recompense, programe de călătorii, soluții de plată pentru companii, educație financiară, servicii de securitate și asistență pentru membrii care dețin carduri și pentru comercianți.

Senior Manager, Technical Project Management – Enterprise AI Platforms

Lead cross-functional technical programs that deliver American Express’s enterprise AI platforms. Advance AI-enabled workflows, governance, automation, and technology execution at scale.

Descriere

  • Oversee Forward Deployment Engineering delivery throughout the product development lifecycle
  • Align technical strategy, architecture, dependencies, and delivery commitments with product owners, architects, engineers, and stakeholders
  • Turn complex business needs into scalable, technically sound, and operationally viable technology strategies
  • Lead cross-functional technology programs tied to enterprise priorities, business objectives, milestones, and measurable outcomes
  • Assess solution options, uncover gaps, challenge assumptions, and shape decisions across architecture, engineering, product, and delivery
  • Manage program risks, dependencies, resources, and execution challenges while meeting governance, regulatory, and technology standards
  • Promote AI-enabled workflows, agentic program management, and intelligent automation
  • Introduce AI-assisted approaches to reporting, resource planning, risk management, delivery analytics, and stakeholder communications
  • Improve program management operating models with AI, automation, and data-driven insights
  • Promote modern program management methods, engineering practices, Agile delivery, Test-Driven Development, and continuous improvement
  • Analyze delivery metrics, program data, and industry trends to spot bottlenecks and improve resource use
  • Mentor program management colleagues and contribute thought leadership
  • Act as an engaged, high-performing change agent
  • Keep leadership informed and coordinate delivery across FDE, AI Product and Strategy, AI Foundational Services, Information Security, and Cloud Engineering

Cerințe

  • At least 6 years of technical program management experience
  • Strong knowledge of software and infrastructure design principles, with a record of increasing responsibility
  • Leadership and management experience with cross-functional, geographically distributed teams on complex projects
  • Experience managing program reporting
  • Excellent verbal, written, and interpersonal communication skills, including communication with third parties and technical and business teams
  • Ability to clarify objectives, navigate ambiguity and loosely defined problems, advocate for simpler approaches, and influence teams
  • Ability to enable business capabilities through innovation
  • Willingness to learn new technologies
  • Experience with Airtable or Jira agile delivery platforms is a plus
  • Experience overseeing Agile, Scrum, or other rapid application development teams delivering technology to expected timelines and quality standards
  • A bachelor’s degree in computer science, computer engineering, or another technical field, or equivalent work experience, is preferred
  • Must be eligible to work for American Express in the United States; visa sponsorship is not available

Beneficii

  • Competitive base pay
  • Bonus incentives
  • 6% company match on the retirement savings plan
  • Complimentary financial coaching and financial well-being support
  • Medical, dental, vision, life insurance, and disability coverage
  • Flexible hybrid, onsite, or virtual work arrangements, depending on the role and business needs
  • More than 20 weeks of paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy
  • Complimentary access to global onsite wellness centers staffed by nurses and doctors, depending on location
  • Free, confidential counseling through the Healthy Minds program
  • Career development and training opportunities

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