Miratech
Miratech
Miratech este o companie globală de servicii IT și consultanță, care colaborează cu întreprinderi în domeniul transformării digitale. Serviciile sale includ externalizare, dezvoltare software și servicii profesionale, combinând amploarea furnizării de servicii pentru întreprinderi cu flexibilitatea asociată inovării de tip startup. Fondată în 1989, Miratech activează în consultanță B2B și în activități tehnologice asociate software-ului ca serviciu, sprijinind organizațiile care au nevoie de expertiză software și servicii tehnologice.

Senior Full-Stack Java Engineer – Workforce Management (Canada Remote)

Build scalable Java, React, and Node.js workforce management solutions for Miratech’s enterprise clients. Develop WFM services, applications, integrations, and deployment pipelines.

Descriere

  • Design, develop, test, and maintain scalable backend services with Java, Spring Boot, and domain-driven design practices
  • Create microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting
  • Build responsive workforce management applications with TypeScript and React
  • Design and consume REST APIs through an API-first development approach
  • Establish and maintain OpenAPI/Swagger contracts and versioning standards
  • Implement event-driven workflows for schedule changes, agent states, queue metrics, forecasts, and adherence events
  • Connect WFM capabilities with CX platforms, ACD and routing systems, HR and payroll systems, identity services, and enterprise data platforms
  • Design workforce and operational data models in PostgreSQL and other relational databases
  • Containerize services and support cloud-native deployment patterns and configuration management
  • Develop and maintain CI/CD pipelines with Jenkins, automated testing, quality gates, and repeatable deployment processes
  • Investigate production issues and improve performance, batch processing, concurrency, scalability, and reliability
  • Contribute to code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement
  • Work collaboratively with Product, Operations Research, QA, DevOps, UX, and other stakeholders

Cerințe

  • At least 8 years of full-stack software development experience, including responsibility for production applications
  • Advanced hands-on experience with Java and Spring technologies, especially Spring Boot, REST services, security, and persistence
  • Strong frontend development background with Angular or React, TypeScript, component-based design, state management, and modern testing practices
  • Working knowledge of Node.js for integrations, lightweight services, build tooling, or supporting components
  • Demonstrated ability to design REST APIs, microservices, and event-driven services in distributed environments
  • Strong SQL skills and experience creating efficient data models in PostgreSQL or similar relational databases
  • Experience building, deploying, or supporting cloud-based and containerized applications
  • Good command of English with effective written and verbal communication in cross-functional teams
  • Experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce management platforms
  • Experience connecting WFM systems with ACD, routing, HR, payroll, CRM, or data warehouse platforms
  • Experience using Kafka, RabbitMQ, or comparable messaging and event-streaming technologies
  • Exposure to workforce analytics, optimization methods, or operational research concepts
  • Familiarity with Jenkins, Kubernetes, cloud platforms, observability tools, and secure software delivery practices

Beneficii

  • Health insurance
  • Language courses
  • Relocation program
  • Professional development opportunities
  • Certification programs
  • Mentorship and talent investment programs
  • Internal mobility opportunities
  • Internship opportunities
  • Projects with significant impact for leading global clients
  • Inclusive and supportive work environment
  • Open communication
  • Regular company social and team-building events

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