Miratech
Miratech
Miratech एक वैश्विक आईटी सेवाएँ और परामर्श कंपनी है, जो डिजिटल परिवर्तन के क्षेत्र में उद्यमों के साथ काम करती है। इसकी सेवाओं में आउटसोर्सिंग, सॉफ़्टवेयर विकास और पेशेवर सेवाएँ शामिल हैं। कंपनी उद्यम स्तर पर सेवाएँ प्रदान करने की क्षमता को स्टार्ट-अप नवाचार से जुड़ी अनुकूलनशीलता के साथ जोड़ती है। 1989 में स्थापित Miratech, B2B परामर्श और SaaS से संबंधित प्रौद्योगिकी कार्यों के क्षेत्र में सक्रिय है तथा उन संगठनों को सॉफ़्टवेयर विशेषज्ञता और प्रौद्योगिकी सेवाएँ प्रदान करती है जिन्हें इनकी आवश्यकता होती है।

Senior Full-Stack Java Engineer – Workforce Management (Canada Remote)

Build scalable Java, React, and Node.js workforce management solutions for Miratech’s enterprise clients. Develop WFM services, applications, integrations, and deployment pipelines.

विवरण

  • Design, develop, test, and maintain scalable backend services with Java, Spring Boot, and domain-driven design practices
  • Create microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting
  • Build responsive workforce management applications with TypeScript and React
  • Design and consume REST APIs through an API-first development approach
  • Establish and maintain OpenAPI/Swagger contracts and versioning standards
  • Implement event-driven workflows for schedule changes, agent states, queue metrics, forecasts, and adherence events
  • Connect WFM capabilities with CX platforms, ACD and routing systems, HR and payroll systems, identity services, and enterprise data platforms
  • Design workforce and operational data models in PostgreSQL and other relational databases
  • Containerize services and support cloud-native deployment patterns and configuration management
  • Develop and maintain CI/CD pipelines with Jenkins, automated testing, quality gates, and repeatable deployment processes
  • Investigate production issues and improve performance, batch processing, concurrency, scalability, and reliability
  • Contribute to code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement
  • Work collaboratively with Product, Operations Research, QA, DevOps, UX, and other stakeholders

आवश्यकताएँ

  • At least 8 years of full-stack software development experience, including responsibility for production applications
  • Advanced hands-on experience with Java and Spring technologies, especially Spring Boot, REST services, security, and persistence
  • Strong frontend development background with Angular or React, TypeScript, component-based design, state management, and modern testing practices
  • Working knowledge of Node.js for integrations, lightweight services, build tooling, or supporting components
  • Demonstrated ability to design REST APIs, microservices, and event-driven services in distributed environments
  • Strong SQL skills and experience creating efficient data models in PostgreSQL or similar relational databases
  • Experience building, deploying, or supporting cloud-based and containerized applications
  • Good command of English with effective written and verbal communication in cross-functional teams
  • Experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce management platforms
  • Experience connecting WFM systems with ACD, routing, HR, payroll, CRM, or data warehouse platforms
  • Experience using Kafka, RabbitMQ, or comparable messaging and event-streaming technologies
  • Exposure to workforce analytics, optimization methods, or operational research concepts
  • Familiarity with Jenkins, Kubernetes, cloud platforms, observability tools, and secure software delivery practices

लाभ

  • Health insurance
  • Language courses
  • Relocation program
  • Professional development opportunities
  • Certification programs
  • Mentorship and talent investment programs
  • Internal mobility opportunities
  • Internship opportunities
  • Projects with significant impact for leading global clients
  • Inclusive and supportive work environment
  • Open communication
  • Regular company social and team-building events

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