Miratech
Miratech
Miratech korxonalar bilan raqamli transformatsiya yo‘nalishida ishlaydigan global IT xizmatlari va konsalting kompaniyasidir. Uning xizmatlari autsorsing, dasturiy ta’minot ishlab chiqish va professional xizmatlarni qamrab oladi; bunda korporativ xizmat ko‘rsatish ko‘lami startaplarga xos innovatsion moslashuvchanlik bilan uyg‘unlashadi. 1989-yilda tashkil etilgan Miratech B2B konsaltingi va SaaS bilan bog‘liq texnologik ishlar sohalarida faoliyat yuritib, dasturiy ta’minot bo‘yicha ekspertiza va texnologik xizmatlarga muhtoj tashkilotlarni qo‘llab-quvvatlaydi.

Senior Full-Stack Java Engineer – Workforce Management (Canada Remote)

Build scalable Java, React, and Node.js workforce management solutions for Miratech’s enterprise clients. Develop WFM services, applications, integrations, and deployment pipelines.

Tavsif

  • Design, develop, test, and maintain scalable backend services with Java, Spring Boot, and domain-driven design practices
  • Create microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting
  • Build responsive workforce management applications with TypeScript and React
  • Design and consume REST APIs through an API-first development approach
  • Establish and maintain OpenAPI/Swagger contracts and versioning standards
  • Implement event-driven workflows for schedule changes, agent states, queue metrics, forecasts, and adherence events
  • Connect WFM capabilities with CX platforms, ACD and routing systems, HR and payroll systems, identity services, and enterprise data platforms
  • Design workforce and operational data models in PostgreSQL and other relational databases
  • Containerize services and support cloud-native deployment patterns and configuration management
  • Develop and maintain CI/CD pipelines with Jenkins, automated testing, quality gates, and repeatable deployment processes
  • Investigate production issues and improve performance, batch processing, concurrency, scalability, and reliability
  • Contribute to code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement
  • Work collaboratively with Product, Operations Research, QA, DevOps, UX, and other stakeholders

Talablar

  • At least 8 years of full-stack software development experience, including responsibility for production applications
  • Advanced hands-on experience with Java and Spring technologies, especially Spring Boot, REST services, security, and persistence
  • Strong frontend development background with Angular or React, TypeScript, component-based design, state management, and modern testing practices
  • Working knowledge of Node.js for integrations, lightweight services, build tooling, or supporting components
  • Demonstrated ability to design REST APIs, microservices, and event-driven services in distributed environments
  • Strong SQL skills and experience creating efficient data models in PostgreSQL or similar relational databases
  • Experience building, deploying, or supporting cloud-based and containerized applications
  • Good command of English with effective written and verbal communication in cross-functional teams
  • Experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce management platforms
  • Experience connecting WFM systems with ACD, routing, HR, payroll, CRM, or data warehouse platforms
  • Experience using Kafka, RabbitMQ, or comparable messaging and event-streaming technologies
  • Exposure to workforce analytics, optimization methods, or operational research concepts
  • Familiarity with Jenkins, Kubernetes, cloud platforms, observability tools, and secure software delivery practices

Imtiyozlar

  • Health insurance
  • Language courses
  • Relocation program
  • Professional development opportunities
  • Certification programs
  • Mentorship and talent investment programs
  • Internal mobility opportunities
  • Internship opportunities
  • Projects with significant impact for leading global clients
  • Inclusive and supportive work environment
  • Open communication
  • Regular company social and team-building events

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