Netcall Group
Netcall Group
Netcall Group este o companie peruană de servicii pentru afaceri, cu peste două decenii de experiență în sprijinirea operațiunilor comerciale și a echipelor care interacționează direct cu clienții. Serviciile sale includ administrarea punctelor de vânzare, externalizarea experienței clienților, coordonarea proceselor de asistență, precum și importul și comercializarea dispozitivelor mobile și a accesoriilor. Operând la nivel național prin mai multe birouri, Netcall Group colaborează cu organizații din telecomunicații, educație, asigurări, ospitalitate, comerț cu amănuntul și sănătate, oferind soluții B2B scalabile pentru vânzări de volum mare și interacțiuni cu clienții.

Remote Teleoperator - Netcall Group

Remote teleoperator position with Netcall Group in Peru, supporting Entel sales through outbound calls. The role involves offering new lines, number porting, additional lines, plans, promotions, and related services.

Descriere

  • Contact Entel customers and prospective customers to promote new lines, number porting, and additional lines
  • Explain available plans, promotions, and customer benefits
  • Work toward assigned sales targets
  • Enter sales details accurately into the company system
  • Provide friendly and courteous service to every customer
  • Complete nine days of training, including four days of theory and five days of on-the-job training

Cerințe

  • Completed secondary education and at least 18 years of age
  • No previous work experience required
  • Keep the camera on during training
  • Own a laptop or desktop computer
  • Intel i3, i5, or i7 processor from the sixth generation onward, or Ryzen 3 or newer
  • Internet connection of at least 50 Mbps, preferably wired
  • Windows 10 or later
  • Access to a computer or laptop for the training period
  • Strong assertiveness, achievement orientation, communication, persuasion, and energy
  • Availability to work Monday through Saturday, from 9:00 a.m. to 6:00 p.m.

Beneficii

  • Direct placement on the full payroll
  • Fixed mobility allowance of S/ 100
  • Unlimited commissions and productivity bonuses
  • Training payment of S/ 108.00
  • Career progression opportunities available from the third month
  • Sales refreshers during working hours, plus team activities and prize-wheel events
  • Corporate discounts and partner offers, including SODEXO vouchers, Yape, Plin, travel, and healthcare
  • Education partnerships with IDAT, UPN, Zegel, and others
  • Family benefits
  • Fully remote work

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