MarcoPolo Learning dezvoltă produse de educație timpurie pentru cadre didactice, familii și copii mici. Oferta sa include MarcoPolo For Educators și MarcoPolo For Families, precum și formare pentru profesori, instrumente pentru implicarea familiei și aplicații pentru copii concepute să sprijine pregătirea pentru școală și dezvoltarea competențelor. Tehnologia companiei conectează învățarea din clasă cu cea de acasă prin resurse pentru cadre didactice și familii.
Partner Success Coordinator, Dallas Hybrid
Support MarcoPolo Learning’s early childhood education partners across Texas through onsite visits, onboarding, training, relationship management, and success data tracking.
Descriere
- Visit partner sites across the Dallas area and Texas to provide training and check-ins.
- Build lasting, trust-based relationships with partners.
- Handle day-to-day partner questions, support needs, and engagement.
- Visit partners regularly to gauge satisfaction and collect feedback.
- Help develop and launch onboarding for new partners.
- Put the partner success strategy into practice in support of company goals.
- Find ways to grow partner relationships, collaboration, and retention.
- Provide training and resources that encourage effective product use.
- Connect partners with internal teams and help resolve issues promptly.
- Review partner data to identify trends, opportunities, and improvements.
- Prepare reports on partner performance and success measures.
- Collaborate with sales, marketing, and product teams.
- Help address customer issues across the broader partner network.
Cerințe
- Bachelor’s degree in education or a related discipline.
- At least three years of experience teaching preschool or elementary school, preferably in a public school.
- Willingness and ability to travel frequently, including regular overnight trips within Texas.
- Valid driver’s license and dependable transportation.
- Shows initiative, determination, and self-motivation, with resilience in challenging situations.
- Strong commitment to early childhood education.
- Excellent communication, presentation, and relationship-building abilities.
- Able to work with data and turn findings into action.
- Highly organized and open to using new project and task management tools.
- Preferred: background in customer success, client services, or account coordination, ideally in education or edtech.
- Must live in or near Dallas, Texas.
- Occasional work outside standard business hours may be required, including some evenings and weekends.
Beneficii
- Stock options.
- Comprehensive benefits.
- Bonus.
- Equity through stock options.
- A defined career path to Partner Success Manager.
- Hybrid work with a flexible schedule.
- Medical, dental, and vision insurance.
- 401(k) plan with employer matching.
- Three weeks of paid vacation.
- Winter break over Christmas and New Year.
- Reimbursement for travel expenses.
- Family-friendly culture that supports work-life balance.
- Opportunities for learning and professional growth.
- Meaningful work supporting early childhood development.