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Penguin Ai
Penguin Ai
11 – 50 Angajați
Asistență medicalăConsultanțăLogistică
Penguin Ai dezvoltă software de inteligență artificială dedicat domeniului sănătății, care automatizează activitățile administrative pentru plătitori și furnizori de servicii medicale. Platforma combină modele lingvistice specializate în sănătate cu agenți digitali pentru a sprijini autorizările prealabile, soluționarea cererilor de decontare, codificarea medicală și gestionarea refuzurilor. Conexiunile securizate, controalele de conformitate și integrările cu sistemele medicale uzuale ajută echipele să implementeze aceste fluxuri de lucru și să le adapteze pe măsură ce nevoile se schimbă.
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Locurile de muncă ale companiei

Healthcare Forward Deployed Engineer

Deploy Penguin Ai’s healthcare AI platform across payer, provider, and revenue cycle workflows. Lead integrations, use case design, training, and customer adoption.

USStatele Unite ale AmericiiRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăInginer
ETLSQL

Descriere

  • Guide new client onboarding from technical setup and KPI planning through rollout.
  • Work with customers to shape use cases that address healthcare challenges and produce measurable results.
  • Train users, lead enablement sessions, and prepare documentation.
  • Bring customer feedback to internal teams and turn insights into product improvements.
  • Partner with Sales, Product, Engineering, and Marketing.
  • Resolve potential issues, support renewals, and identify opportunities to expand accounts.
  • Act as implementation lead, use case architect, technical translator, and customer advocate.

Cerințe

  • 5–8 years of experience in healthcare technology, technical account management, or implementation.
  • 3–5 years of experience with healthcare operations, including payers, providers, and revenue cycle management.
  • Working knowledge of AI and machine learning concepts, with the ability to explain them.
  • Experience with APIs, ETL, SQL, FHIR, and HL7 data integrations.
  • Demonstrated ability to develop engaging materials and present to senior and C-suite audiences.
  • A proactive approach to solving problems.
  • Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field.
  • SaaS or AI experience is a plus.
  • Experience delivering AI or automation projects with measurable impact is a plus.
  • Able to handle challenging customer situations and push back diplomatically.
  • Able to turn customer feedback into clear product feature requests.

Beneficii

  • Medical, vision, and dental coverage.
  • Generous vacation allowance and company holidays.
  • Opportunity to work closely with a growing healthcare AI company.

Locuri de muncă similare

Thermo Fisher Scientific

Field Service Engineer II – Analytical Instruments, Iowa

Thermo Fisher Scientific
Sponsor pentru viza H1BAsistență medicalăIndustria prelucrătoareLogistică
USStatele Unite ale AmericiiIAIowaRemoteNormă întreagăJuniorNivel mediuLimbă Obligatorie: englezăInginer

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