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Penguin Ai
Penguin Ai
11 – 50 Darbinieki
KonsultācijasLoģistikaVeselības aprūpe
Penguin Ai develops healthcare focused AI software to automate administrative work for payers and providers. Its platform combines healthcare specific language models with digital agents to support prior authorization, claims adjudication, medical coding, and denials management. Secure connections, compliance controls, and integrations with common healthcare systems help teams put these workflows into use and customize them as needs change.
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Vakances uzņēmumā

Healthcare Forward Deployed Engineer

Deploy Penguin Ai’s healthcare AI platform across payer, provider, and revenue cycle workflows. Lead integrations, use case design, training, and customer adoption.

USAmerikas Savienotās ValstisAttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuInženieris
ETLSQL

Apraksts

  • Guide new client onboarding from technical setup and KPI planning through rollout.
  • Work with customers to shape use cases that address healthcare challenges and produce measurable results.
  • Train users, lead enablement sessions, and prepare documentation.
  • Bring customer feedback to internal teams and turn insights into product improvements.
  • Partner with Sales, Product, Engineering, and Marketing.
  • Resolve potential issues, support renewals, and identify opportunities to expand accounts.
  • Act as implementation lead, use case architect, technical translator, and customer advocate.

Prasības

  • 5–8 years of experience in healthcare technology, technical account management, or implementation.
  • 3–5 years of experience with healthcare operations, including payers, providers, and revenue cycle management.
  • Working knowledge of AI and machine learning concepts, with the ability to explain them.
  • Experience with APIs, ETL, SQL, FHIR, and HL7 data integrations.
  • Demonstrated ability to develop engaging materials and present to senior and C-suite audiences.
  • A proactive approach to solving problems.
  • Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field.
  • SaaS or AI experience is a plus.
  • Experience delivering AI or automation projects with measurable impact is a plus.
  • Able to handle challenging customer situations and push back diplomatically.
  • Able to turn customer feedback into clear product feature requests.

Priekšrocības

  • Medical, vision, and dental coverage.
  • Generous vacation allowance and company holidays.
  • Opportunity to work closely with a growing healthcare AI company.

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