Kinaxis
Kinaxis
Kinaxis dezvoltă software pentru orchestrarea lanțurilor de aprovizionare, care ajută organizațiile să planifice, să gestioneze și să răspundă operațiunilor complexe. Platforma Maestro combină planificarea bazată pe inteligență artificială, analizele avansate și vizibilitatea datelor în timp real pentru a sprijini decizii mai bine fundamentate de-a lungul lanțului de aprovizionare. Soluțiile companiei sunt relevante pentru organizații din domenii precum producția, sănătatea și consultanța, punând accent pe îmbunătățirea eficienței, anticiparea cererii și adaptarea rapidă atunci când apar perturbări.

Business Analyst Co-op Intern — Kinaxis, Ottawa Hybrid

Support Salesforce, enterprise applications, and process automation at Kinaxis in a hybrid Ottawa internship. Translate business needs into scalable solutions while contributing to Agile delivery and technology-enabled process improvement.

Descriere

  • Work with stakeholders, developers, administrators, and solution architects to understand processes and turn business needs into scalable technology solutions.
  • Help administer and support Salesforce and other business-critical go-to-market applications.
  • Triage and resolve incidents, service requests, enhancements, and user questions through daily ticket operations.
  • Contribute to requirements gathering, process analysis, impact assessments, testing, and solution validation.
  • Support the configuration, testing, and rollout of low-code solutions and automation initiatives.
  • Develop and update application documentation, knowledge articles, user guides, and training resources.
  • Work with Agile teams on backlog refinement, sprint planning, testing, and release activities.
  • Lead or support meetings, workshops, and stakeholder discussions while recording feedback and action items.
  • Find ways to simplify, automate, and improve business processes.
  • Deliver application support, troubleshooting, and user training.
  • Assist with special projects and strategic initiatives as needed.

Cerințe

  • Currently studying Software Engineering, Information Systems, Business Technology Management, Engineering, or a related field.
  • Currently enrolled in full-time education or graduating within 12 months after the placement ends.
  • Strong interest in business systems, software delivery, enterprise applications, and technology-driven transformation.
  • Experience with, or willingness to learn, low-code or no-code platforms such as Salesforce.
  • Able to perform effectively in a fast-paced, high-pressure environment with competing priorities and deadlines.
  • Strong analytical and problem-solving abilities.
  • Able to investigate issues, determine root causes, and propose solutions.
  • Comfortable communicating with both technical and non-technical stakeholders.
  • Strong written and verbal communication skills.
  • Able to document requirements, processes, and findings clearly.
  • Highly organized and attentive to detail.
  • Able to manage several tasks at once.
  • Self-directed, curious, and motivated to learn technologies and business processes.
  • Shows initiative, accountability, and a customer-focused approach.
  • Knowledge of Agile methods, user story management, testing, or software development lifecycle concepts is an asset.
  • Salesforce administration, automation, reporting, dashboard, security, or development experience is an asset.
  • Salesforce Trailhead badges, Superbadges, or certifications are an asset.
  • Experience on a software development, application support, or IT delivery team is an asset.
  • Familiarity with release management processes is an asset.
  • Experience supporting business-critical corporate applications is an asset.
  • Able to work from the Ottawa office at least three days per week.

Beneficii

  • Flexible vacation and company-wide Kinaxis Days off.
  • Flexible working arrangements.
  • Programs supporting physical and mental well-being.
  • Regular virtual fitness classes.
  • Mentoring, training, and career development opportunities.
  • Recognition programs and referral rewards.
  • Hackathon opportunities.
  • Recruitment accommodations available upon request.
  • Inclusive community and accessibility support.

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