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CarePoint
CarePoint
501 – 1.000 Angajați
Asistență medicalăB2CConsultanță
CarePoint este o companie din domeniul sănătății, axată pe extinderea accesului la îngrijiri de calitate, centrate pe pacient, în întreaga Africă. Fondată în 2017 și cu sediul în New York, organizația operează în Egipt, Ghana și Nigeria, unde identifică, gestionează și dezvoltă branduri din domeniul sănătății. CarePoint combină operațiunile directe de servicii medicale cu sprijin strategic pentru organizațiile care doresc să creeze și să extindă servicii centrate pe pacient, la costuri competitive.
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Locurile de muncă ale companiei

988 Text and Chat Crisis Counselor – Pennsylvania Remote

Provide crisis counseling by text and chat through CarePoint Response’s nonprofit 988 system. Assess suicide risk, intervene, connect people with resources, and escalate safety concerns.

USStatele Unite ale AmericiiPAPennsylvania
22 $ – 25 $ / oră
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăConsilier

Descriere

  • Answer incoming messages promptly on the 988 Lifeline platform, using active listening, empathy, and evidence-based crisis intervention.
  • Assess suicide risk and alert supervisors or emergency services when situations require escalation.
  • Maintain professional boundaries and provide culturally humble, trauma-informed support.
  • Connect people with local mental health care, shelter, substance use treatment, and other resources.
  • Record each interaction accurately and promptly in electronic records.
  • Take part in supervision, debriefings, and training.
  • Protect confidentiality and follow HIPAA and 988 Lifeline standards.
  • Provide timely responses to incoming text and chat messages through the 988 Lifeline platform.

Cerințe

  • A high school diploma or equivalent.
  • Strong typing ability.
  • Strong written communication skills.
  • Crisis de-escalation skills.
  • Ability to support diverse people, including LGBTQIA+ individuals, young people, and people experiencing active mental health or substance-related crises.
  • Reliable internet service and access to a private, quiet workspace.
  • Ability to follow HIPAA and confidentiality requirements.
  • An associate or bachelor’s degree in psychology, social work, counseling, or a related field is preferred.
  • Bilingual or multilingual ability is preferred.

Beneficii

  • Medical, dental, and vision insurance.
  • A 403(b) retirement plan.
  • Paid time off for vacation, sick leave, personal days, and holidays.
  • Tuition reimbursement and professional development support.
  • A provided laptop and headset.

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Provide psychotherapy to Geisinger patients in its adult outpatient program, including individual, family, couples, and group sessions. Develop treatment plans and coordinate triage and crisis response with clinical teams.

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