Cerebrocare
Cerebrocare
51 – 200 Darbinieki
B2BSaaSVeselības aprūpe
Cerebrocare is a neuroscience managed services organization that works with hospitals and outpatient providers to deliver clinical care and technology-enabled programs. Its services include inpatient telehealth rounding, regional teleneurology clinics, and subspecialty telehealth in areas such as cardiology, rheumatology, and psychiatry. The company also develops outpatient neurology practices through new ventures, acquisitions, and partnerships, with related infusion and imaging services. Alongside care delivery, Cerebrocare works on clinical software and technology, healthcare publishing, clinical trials, and programs with health systems and communities.

Bilingual Neurology Clinic Scheduler

Coordinate appointments, referrals, patient intake, and electronic medical records for U.S. neurology clinics. Based in Monterrey, this hybrid role includes working from home on Mondays.

Apraksts

  • Arrange and confirm patient appointments, including rescheduling as needed.
  • Coordinate patient care and manage provider calendars.
  • Gather patient intake details and required documents.
  • Respond to appointment questions and handle patient follow-ups.
  • Manage referral, authorization, and prescription requests.
  • Keep patient information accurate in the electronic medical record system.
  • Communicate with patients, clinicians, and clinic teams.
  • Assist with case management and healthcare administration.
  • Provide professional, compassionate communication to support a positive patient experience.
  • Protect sensitive patient information in line with privacy and confidentiality requirements.

Prasības

  • Fluent in both English and Spanish.
  • Education in a medical or healthcare field, or prior work experience in healthcare.
  • Prior experience as a scheduler, medical scheduler, patient coordinator, case manager, medical assistant, or in a comparable healthcare role.
  • Experience in healthcare settings such as medical offices or specialty clinics.
  • Neurology experience is strongly preferred.
  • Familiarity with medical terminology, patient intake, and healthcare scheduling procedures.
  • Strong organization, multitasking, and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Able to work independently and efficiently in a fast-paced setting.
  • Detail-oriented, with a commitment to protecting patient confidentiality.
  • Based in Monterrey, Nuevo León, Mexico, with the ability to commute to the office Tuesday through Friday.
  • Provide your own computer and equipment for the first 30 days.

Priekšrocības

  • Paid weekly.
  • Work from home on Mondays.
  • Optional Saturday shifts may be offered based on operational needs.
  • Potential for long-term professional growth and development.
  • Opportunity to gain experience in U.S. healthcare operations and patient coordination.

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