Ideagen
Ideagen
Ideagen izstrādā e-pasta pārvaldības programmatūru Outlook lietotājiem projektu nozarēs, tostarp veselības aprūpē, ražošanā un būvniecībā. Uzņēmuma vadošais produkts Ideagen Mail Manager palīdz komandām arhivēt, organizēt, meklēt un pārvaldīt projektu korespondenci, samazinot pazaudētas vai nepareizi pārvaldītas informācijas risku. Atbalstot efektīvākas digitālās darbplūsmas, Ideagen palīdz organizācijām uzlabot produktivitāti un konsekventāk pārvaldīt biznesa saziņu.

Associate Solution Consultant

Support configuration, testing and documentation for Ideagen’s safety-focused SaaS solutions. Work with project managers and solution consultants in a hybrid role in Australia.

Apraksts

  • Configure software solutions to meet defined requirements.
  • Help set up systems and carry out validation and testing.
  • Prepare clear, accurate documentation.
  • Flag and escalate risks, issues and gaps as needed.
  • Partner with project managers and solution consultants to deliver successful projects.
  • Support team learning and continuous improvement.

Prasības

  • Careful attention to detail and accuracy.
  • A logical, structured approach to solving problems.
  • Clear communication and good organisational skills.
  • Interest in SaaS applications, technology and software delivery.
  • Ability to follow established processes and frameworks effectively.
  • Experience in customer support, software delivery, administration, business analysis, technical coordination or a similar setting is beneficial.
  • Willingness to use AI to improve work practices.

Priekšrocības

  • Hybrid working.
  • Flexible work arrangements.
  • Support for work-life balance.
  • Reasonable adjustments and an inclusive recruitment process.
  • Opportunities for career development.
  • A collaborative team environment.
  • AI-enabled ways of working.

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