Brooks Automation
Brooks Automation
1 001 – 5 000 Қызметкерлер
H1B визасының демеушісі
Brooks Automation компанияны зерттеп, ықтимал мансап мүмкіндіктерін қарастырып жүрген жұмыс іздеушілерге арналып ұсынылған. Бұл профиль Brooks Automation және оның жұмысқа қабылдау қызметі туралы көбірек білуге арналған бастапқы нүкте ретінде қызмет етеді.

Senior Field Service Engineer - Phoenix, AZ (Hybrid)

Provide field installation, repair, maintenance, troubleshooting, and customer support for Brooks semiconductor automation equipment. The Phoenix-area role includes technical leadership, training, reporting, travel, and on-call service.

Сипаттама

  • Install, modify, repair, test, upgrade, diagnose, and maintain Brooks equipment and systems for customers
  • Identify complex equipment failures, determine root causes, and implement corrective actions
  • Work with limited supervision while meeting Brooks and customer quality standards
  • Serve as a local, shift, or site lead by coordinating Service Engineers and installation support
  • Work directly with customers to maintain satisfaction and participate in operational and status meetings
  • Maintain safe, orderly work areas in accordance with Brooks and customer procedures
  • Complete service and operation certification for assigned equipment and systems
  • Submit service, status, and other required reports
  • Respond to changing priorities, including tool or production-line outages and escalations
  • Train Brooks and customer personnel on equipment operation and maintenance procedures
  • Coach and develop less experienced Service Engineers
  • Lead continuous improvement initiatives and projects for Brooks and its customers
  • Identify, assess, and document new processes and improvements
  • Prepare reports, project plans, training plans, certification matrices, and related documentation
  • Deliver presentations at customer locations or Brooks offices for customers and Brooks management
  • Support assigned customer sites, regions, and products based on business requirements
  • Work customer-aligned schedules that may include compressed weeks, nights, weekends, and on-call assignments
  • Work in cleanroom environments while wearing a full cleanroom suit when required

Талаптар

  • Associate degree in a technical field, a technical certificate, or equivalent practical experience
  • At least five years of experience providing electro-mechanical or electronics technical support and repair services
  • Experience working with lasers and sensing devices used to position circuitry on robotic units
  • Experience troubleshooting microelectronics schematics and digital circuits
  • Proficiency with PCs, Windows, and DOS-based operating systems
  • Valid driver’s license and a satisfactory driving record
  • Reliable transportation
  • Eligibility to obtain a company credit card for expenses
  • Ability to obtain a valid passport for the duration of employment
  • Ability to lift up to 50 pounds, climb ladders and scaffolding, and use personal protective equipment
  • Ability to work in awkward positions and confined spaces
  • Willingness to travel domestically and internationally as needed
  • Availability for designated emergency on-call work
  • Flexibility and availability for on-call assignments
  • Relevant military technical experience or training is a plus

Артықшылықтар

  • Annual discretionary bonus
  • Medical, dental, vision, and disability insurance
  • 401(k) plan
  • Company-paid holidays
  • Paid time off combining vacation and sick leave in accordance with applicable law

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