Shellworks
Shellworks
Shellworks дәстүрлі пластиктерге тәуелділікті азайтуға арналған тұрақты қаптама баламаларын әзірлейді. Оның материалдары қайта өңделген қалдықтардан жасалады және пайдалану мерзімі аяқталғаннан кейін қоршаған ортаны ластамайтын тыңайтқышқа айналып, табиғатқа қайта оралуға бағытталған. Компания биотехнология мен азық-түлік және сусындар салаларының тоғысында жұмыс істеп, айналымы жоғары материалдар экономикасына арналған қаптама шешімдерін әзірлейді.

Customer Operations Associate - London (Hybrid)

Coordinate customer deliveries, suppliers, production planning, and account relationships at Shellworks. Help scale plastic-free materials by strengthening operational systems and customer execution.

Сипаттама

  • Deliver customer orders across the catalogue
  • Coordinate purchase orders, logistics, production planning, and customer communications
  • Own the live delivery process and develop new operational systems
  • Build customer relationships through proactive check-ins and business reviews
  • Maintain and refine rolling demand forecasts for assigned accounts
  • Resolve customer and business challenges by balancing commercial and operational needs

Талаптар

  • At least 1–2 years of experience in a demanding operational setting, such as a startup
  • Demonstrated ownership of results and processes for high-stakes projects
  • Customer-oriented problem-solving skills with the ability to balance competing operational priorities
  • Confidence communicating difficult information while preserving strong customer relationships
  • A practical, delivery-focused approach to working in ambiguous environments
  • Ability to solve problems from first principles
  • STEM background

Артықшылықтар

  • Equity participation
  • 28 days of annual leave plus statutory holidays
  • 12 weeks of fully paid maternity leave
  • 6 weeks of fully paid paternity leave
  • Heka wellbeing allowance for gym memberships, therapy, nutrition, fertility support, and more
  • Virtual GP access with same-day or next-day appointments
  • Cycle-to-work scheme with savings of up to 42% through salary sacrifice
  • Daily catered lunch at the office

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