Shellworks
Shellworks
Shellworks टिकाऊ पैकेजिंग के ऐसे विकल्प विकसित करती है, जिनका उद्देश्य पारंपरिक प्लास्टिक पर निर्भरता कम करना है। इसकी सामग्रियाँ अपसाइकिल किए गए कचरे से बनाई जाती हैं और उनका जीवनचक्र पूरा होने पर वे गैर-प्रदूषणकारी उर्वरक के रूप में पर्यावरण में वापस लौटने के लिए तैयार की जाती हैं। कंपनी जैव-प्रौद्योगिकी तथा खाद्य और पेय क्षेत्र के संगम पर काम करते हुए अधिक चक्रीय सामग्री अर्थव्यवस्था के लिए पैकेजिंग समाधान विकसित करती है।

Customer Operations Associate - London (Hybrid)

Coordinate customer deliveries, suppliers, production planning, and account relationships at Shellworks. Help scale plastic-free materials by strengthening operational systems and customer execution.

विवरण

  • Deliver customer orders across the catalogue
  • Coordinate purchase orders, logistics, production planning, and customer communications
  • Own the live delivery process and develop new operational systems
  • Build customer relationships through proactive check-ins and business reviews
  • Maintain and refine rolling demand forecasts for assigned accounts
  • Resolve customer and business challenges by balancing commercial and operational needs

आवश्यकताएँ

  • At least 1–2 years of experience in a demanding operational setting, such as a startup
  • Demonstrated ownership of results and processes for high-stakes projects
  • Customer-oriented problem-solving skills with the ability to balance competing operational priorities
  • Confidence communicating difficult information while preserving strong customer relationships
  • A practical, delivery-focused approach to working in ambiguous environments
  • Ability to solve problems from first principles
  • STEM background

लाभ

  • Equity participation
  • 28 days of annual leave plus statutory holidays
  • 12 weeks of fully paid maternity leave
  • 6 weeks of fully paid paternity leave
  • Heka wellbeing allowance for gym memberships, therapy, nutrition, fertility support, and more
  • Virtual GP access with same-day or next-day appointments
  • Cycle-to-work scheme with savings of up to 42% through salary sacrifice
  • Daily catered lunch at the office

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