Applied Materials
Applied Materials
Applied Materials develops materials engineering solutions for semiconductor and advanced display manufacturing. Its technologies help produce chips and displays by enabling precise material modification at atomic scales and applying those capabilities in industrial production. The company also supports innovation through research, venture investment, and joint development programs, contributing to advances in technology manufacturing and more energy-efficient computing.

Technical Support Engineer, Sustainability Products - Tainan, Taiwan

Provide technical and systems support for Applied Materials’ semiconductor equipment and Sustainability products in Tainan. The role covers laboratory systems, beta-site qualification, training, troubleshooting, performance reporting, and engineering documentation.

Description

  • Own support for Sustainability (SCoE) products
  • Provide systems support for engineering equipment in applications and reliability laboratories
  • Assist engineering owners with assigned vendor- and supplier-related projects
  • Bridge customer and factory needs through technical support and documentation for field engineers, technicians, and product support teams
  • Support beta-site qualification for new Applied Materials installations
  • Train outsourced engineers on equipment installation and operation
  • Present equipment and process performance metrics, including uptime, MTBF, MTBI, availability, and process parameters
  • Assist GPS with producing documentation such as CENs and BKMs
  • Create and review documentation for technical enhancements, system upgrades, and support plans
  • Communicate technical findings and results at the engineering level

Requirements

  • More than five years of experience in the semiconductor industry
  • At least two years of equipment experience with Applied Materials is preferred; experience with any tool is acceptable
  • Able to travel domestically frequently, approximately 25–30% of the time
  • Able to provide 10% global support
  • Flexible about the work location within Taiwan
  • Willing to support multiple customers, primarily Taiwan-based accounts

Benefits

  • A supportive culture focused on learning, development, and career progression
  • Employee health and wellbeing programs and support
  • Resources that support personal and professional development
  • Relocation support is not available

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