NBT Bank is a financial institution serving individuals, businesses, wealth management clients, retirement plans, and government organizations. Its offerings include checking and savings accounts, home and personal loans, credit cards, digital banking tools, fraud prevention resources, investment and insurance services, and specialized programs such as NBT Wealth Connection and NBT Retirement Plan Services. With a long-standing presence and multiple office locations, NBT Bank also participates in community initiatives while supporting a broad range of everyday and institutional banking needs.
Systems Analyst II at NBT Bank - Onsite in Norwich, New York
Support NBT Bank’s systems, workflows, and data processes as a Systems Analyst II. The role covers requirements analysis, testing, project coordination, system enhancements, and user-focused solutions in Norwich, New York.
United States
New York$66,655 – $88,880 / year
On-siteFull-timeJuniorMiddleEnglish RequiredSystems EngineerDescription
- Assess system issues, business impact, corrective actions, contingency plans, and opportunities for process improvement
- Gather and define business requirements through consultation with users
- Document system requirements and workflow effects for automation, modifications, upgrades, and regulatory needs
- Develop or oversee programs, queries, extracts, configurations, and system integrations
- Apply change management standards to development and configuration work
- Create test plans and complete testing and validation activities
- Support users in preparing for and carrying out user acceptance testing
- Coordinate small- to moderate-sized projects and manage assigned team responsibilities
- Prepare requirements, project plans, status reports, RFPs, feasibility reviews, and related project documentation
- Assess new software solutions and the technical and operational feasibility of available alternatives
- Train business trainers on new features and processes
- Provide direction and support to less experienced employees
- Communicate clearly with internal and external customers
- Complete additional duties as assigned
Requirements
- Associate degree plus two years of systems experience, or an equivalent combination of education and experience
- At least one year of experience at a proficiency level equivalent to Systems Analyst I
- Bachelor’s degree preferred
- Familiarity with banking processes, supporting applications, or processing flows is advantageous
- Knowledge of mainframe, client-server, and/or web-hosted system functions and processing flows
- Experience creating test plans and performing testing and validation
- Strong problem-solving and analytical abilities
- Effective verbal and written communication skills
- Capacity for independent and creative thinking
- Ability to plan, estimate, and manage personal and team tasks
- Ability to serve as Team Leader or Project Manager for moderately sized, scoped, and complex projects
- Proficiency with Microsoft Office Suite
- Must be authorized to work for any U.S. employer; employment visa sponsorship is unavailable
Benefits
- At least 22 days of paid time off annually, prorated during the year of hire
- Six weeks of paid parental leave at 100% of salary
- Medical coverage with employer HSA contributions for eligible high-deductible health plan participants
- Dental and vision insurance
- Healthcare and dependent-care flexible spending accounts
- Employer-paid short- and long-term disability coverage, plus optional supplemental long-term coverage
- Employer-paid basic life insurance with optional supplemental coverage
- Voluntary hospital, accident, and critical illness insurance
- 401(k) plan with employer matching
- Optional Roth 401(k) plan
- Pension plan
- Adoption assistance
- Tuition reimbursement
- Employee Assistance Program
- Pet insurance
- Financial and banking services benefits with financial planning assistance
- Wellness initiatives
- Flexible work arrangements
- Community volunteer opportunities and charitable partnerships
- Career development programs and tools
- Performance-based incentives