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Madison Area Technical College
Madison Area Technical College
1,001 – 5,000 Employees
EducationGovernment
Madison Area Technical College, also known as Madison College, is a public two-year institution serving learners across seven campuses in the Madison region. Its career-focused offerings span areas including health sciences, information technology, business, manufacturing, culinary arts, and education, with pathways ranging from certificates and workforce training to associate degrees and transfer preparation. The college combines hands-on instruction with online and flexible study options, college-credit opportunities for high school students, professional education, customized employer training, and partnerships that support transfer to the University of Wisconsin system. Madison College also provides advising, career guidance, financial aid, disability and veteran services, and physical and mental health support, while contributing to regional workforce development through community partnerships, noncredit courses, and outreach programs.
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Student Services Coordinator - Madison Area Technical College (Onsite)

Support adult learners at Madison Area Technical College through student intake, career exploration, enrollment assistance, assessments, and referrals to campus and community services.

USUnited StatesWIWisconsin
$21 – $25 / hour
On-siteFull-timeJuniorEnglish RequiredGeneralStudent

Description

  • Serve as a primary contact for adult education students, including GED/HSED, ESL, and developmental education learners
  • Manage intake and onboarding activities such as account setup, placement-test guidance, appointment scheduling, and program exploration
  • Assess students’ education and career objectives and help define individualized next steps
  • Explain career, occupation, and training options while connecting students with exploration tools, advising resources, and college programs
  • Support enrollment in high school completion, basic education, and English language learning programs
  • Review academic records and help identify course requirements for appropriate placement
  • Offer personalized guidance and referrals to advising, career services, financial aid, student support programs, and community resources
  • Administer standardized assessments and maintain accurate student records and data entry
  • Apply testing procedures and protocols that support grant and state requirements
  • Organize outreach events, orientations, career exploration workshops, and student engagement activities
  • Monitor appointments and maintain student communications and contact lists
  • Work with college departments, community partners, employers, and workforce development organizations
  • Help foster an inclusive, equitable, and supportive environment

Requirements

  • Associate degree or equivalent professional experience
  • At least one year of relevant work experience
  • Bilingual ability is preferred but not required
  • Knowledge of enrollment processes, testing procedures, and student support services, or the ability to learn them quickly
  • Ability to triage student needs and coordinate referrals for academic, financial, and personal support
  • Ability to work independently under general supervision
  • Customer service skills with the ability to address and resolve concerns
  • Ability to manage multiple processes, meet deadlines, and maintain accuracy in a fast-paced setting
  • Ability to engage positively with diverse populations and communities
  • Strong, respectful interpersonal communication skills
  • Willingness to travel several times per year to other branch campuses
  • Must be legally authorized to work in the United States at the time of hire and maintain authorization throughout employment
  • Madison College does not provide H-1B or other work-authorization visa sponsorship

Benefits

  • Vacation
  • Paid holidays
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Participation in the Wisconsin Retirement System (WRS)

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