iNova Pharmaceuticals
iNova Pharmaceuticals
iNova Pharmaceuticals is a global healthcare company developing and delivering consumer healthcare products, prescription medicines, and natural health supplements. Its portfolio addresses everyday health needs including coughs, colds and flu, sore throats, wound care, skin health, sun protection, allergies, weight management, pain management, and heart health. The company combines science-backed development with an agile approach to advancing product formulations and formats, serving markets across Asia, Australia, New Zealand, and South Africa.

SFE Data Analytics Specialist (Hybrid, Puchong)

Support pharmaceutical commercial execution through sales-force effectiveness, CRM, dashboards, incentives, and territory management. This hybrid role partners with Sales, Marketing, and distributors.

Description

  • Support the SFE Manager in strengthening commercial execution through SFE and CRM capabilities
  • Create tailored reports and dashboards that improve data tracking and visibility for multifunctional teams
  • Manage ZIP Online and EZRX distributor portals to assign customers to sales representatives
  • Maintain Snowflake mappings between internal and distributor product codes
  • Maintain product, customer, and sales representative master data for the IMS Dashboard
  • Administer Veeva CRM, including MCCP uploads, data maintenance, troubleshooting, accuracy, SOPs, completeness, and user training
  • Support profiling, segmentation, and targeting activities
  • Help calculate sales incentives and prepare accurate, timely incentive templates
  • Support capacity planning, resource allocation, and sales representative territory design
  • Help multifunctional teams identify practical solutions, including customer bases for new product penetration
  • Initiate process improvements, continuous improvement programs, performance metrics, and monitoring mechanisms
  • Build and maintain working relationships with Sales, Marketing, and distributor business partners

Requirements

  • Degree in Computer Science, Data Analytics, Statistics, Business, or a related field
  • At least a diploma qualification
  • Advanced or power-user proficiency in Microsoft Excel
  • Able to work with minimal supervision and meet deadlines
  • Comfortable performing routine tasks
  • At least two years of experience in the pharmaceutical industry
  • Proficient in Commercial Excellence and sales-force data analysis
  • Proficiency in Veeva CRM and ZIP Insider is an advantage

Benefits

  • Permanent employment
  • Hybrid work arrangement

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