ComPsych
ComPsych
ComPsych provides employee assistance programs and workplace wellbeing services for employees and their families. Operating across healthcare, consulting, and logistics, the company supports people managing personal and work-related challenges through counseling, crisis intervention, mental health resources, and wellness programs. Its services are designed to help organizations strengthen employee wellbeing while supporting workplace productivity and satisfaction.

Senior Product Designer (Remote, Canada)

Lead human-centered, AI-enabled product design for behavioral health and absence management experiences at ComPsych. Drive research, prototyping, design systems, and end-to-end delivery across product and engineering.

Description

  • Lead design initiatives for behavioral health and absence management products
  • Drive work from problem framing and research through prototyping, delivery, and iteration with product and engineering
  • Strengthen team design maturity through research, data-informed decisions, mentorship, critique, systems thinking, and influence
  • Apply AI to research synthesis, prototyping, exploration, documentation, execution, and reducing handoffs
  • Collaborate with product, engineering, and subject-matter experts to turn complex, high-stakes challenges into testable user outcomes
  • Contribute to brainstorming, design critiques, and narrative presentations with design colleagues
  • Advance the long-term product vision, design systems, visual language, and design principles
  • Develop journey maps and service blueprints spanning frontstage and backstage experiences
  • Use storytelling to connect user outcomes with business goals and encourage innovation

Requirements

  • Proven ability and motivation to lead experience design from problem definition through delivery and evidence-based iteration
  • Strong foundational UX design capabilities and high-quality execution skills
  • Experience creating refined solutions for complex product environments
  • History of elevating team design practice through mentorship, critique, systems thinking, or influence
  • Practical fluency using AI for prototyping, research synthesis, rapid iteration, code-based design, and documentation
  • Working knowledge of LLM capabilities, limitations, and human factors
  • Commitment to mission-driven, human-centered work that addresses functional and emotional needs
  • Ability to explain design processes and the reasoning behind design decisions
  • Ability to influence peers and executives while adapting conclusions to evidence
  • Experience contributing to Agile product development teams
  • Experience in behavioral health, absence management, or another regulated, data-sensitive field
  • Accessibility expertise and working knowledge of WCAG 2.2
  • Strong mobile product design experience

Benefits

  • An inclusive, accessible recruitment process
  • Recruitment accommodations and adjustments for disabilities or other needs
  • Equal opportunity employment practices

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