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Autodesk develops software for designers, engineers, builders, and other creators. Its portfolio includes AutoCAD, Revit, and 3ds Max, alongside the broader Design and Make Platform, which supports design, visualization, and project management across construction, manufacturing, and consulting. The company’s tools help teams plan and deliver work in fields such as architecture, engineering, and industrial production, with an emphasis on efficient project execution and sustainable outcomes.
Senior Principal Content Strategist, AI Products — Norway Remote
Lead content strategy for Autodesk’s AI-native AEC design platform, Forma Design. Build scalable workflows, governance, onboarding, and conversational AI experiences across connected products.
Description
- Lead content strategy across Forma Design and Autodesk’s connected platform
- Influence product direction and customer journeys across in-product content, learning, agentic and conversational AI, and other customer touchpoints
- Collaborate with Product, Design, Engineering, Research, Data Science, and other teams to embed content strategy in product development
- Create intuitive, personalized, contextual learning and onboarding experiences
- Develop AI-native content workflows that increase scale and quality
- Establish scalable frameworks, governance, and operating practices for consistent, high-quality experiences
- Guide terminology, naming, and content systems that support connected experiences and platform growth
- Set content-quality metrics and improve outcomes through research and cross-functional collaboration
- Monitor content strategy, content design, and AI developments and share insights across AEC Experience Foundations
- Mentor strategists and provide guidance that strengthens content quality and consistency across teams
Requirements
- 10+ years of experience in UX writing, content design, content strategy, product design, service design, conversation design, or a related experience-design field
- Demonstrated success delivering high-quality in-product content design and strategy for complex digital products or software applications
- Experience creating AI-native workflows and enthusiasm for rethinking established approaches
- Ability to turn complex technical subjects into clear, concise written, visual, or video content
- Experience setting product direction in partnership with Product, Design, Engineering, and Research
- Strong communication and storytelling skills, including the ability to explain design rationale and influence senior stakeholders
- Commitment to customer-centered design, iterative improvement, and evidence-based decisions
- Experience succeeding in fast-moving, AI-driven environments where product capabilities and content must evolve together
- Expertise creating engaging, personalized, contextual in-product onboarding and learning experiences that extend beyond traditional support
- Experience designing AI-powered user experiences
- Bachelor’s degree in English, Communications, Human-Computer Interaction, Information Design, Journalism, or a related field, or equivalent practical experience
- Application requires a CV and password-protected portfolio
Benefits
- Annual cash bonuses may form part of the compensation package
- Sales roles may include commission opportunities
- Stock grants may be part of the compensation package
- Comprehensive benefits package
- In-person onboarding or identity verification may be required
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