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AFL
AFL
1,001 – 5,000 Employees
H1B Visa SponsorConstructionLogisticsManufacturing
AFL develops and manufactures fiber-optic infrastructure and connectivity solutions for service providers, data centers, utilities, and industrial customers. Its portfolio includes fiber-optic cables, connectors, testing and inspection equipment, fusion splicers, and related accessories, supported by design, engineering, construction, field, and network services. The company operates across manufacturing and construction, helping organizations build, maintain, and expand communications and energy networks.
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Senior Oracle Order Management Business Analyst – South Carolina Remote

Senior Business Analyst role focused on Oracle Order Management and end-to-end Order-to-Cash systems at AFL. The position supports Oracle EBS, EDI, Kinaxis, integrations, and process improvements across global operations.

USUnited StatesSCSouth CarolinaRemoteFull-timeSeniorLeadEnglish RequiredBusiness Analyst
AzureERPOracleServiceNow

Description

  • Act as a functional analyst for Oracle Order Management and Order-to-Cash operations
  • Assess, document, and deliver improvements across end-to-end Order-to-Cash workflows
  • Run stakeholder workshops to capture requirements and uncover process improvement opportunities
  • Convert business needs into functional requirements and solution designs
  • Work with technical teams to deliver maintainable, scalable Oracle solutions
  • Promote process consistency and best-practice adoption across global operations
  • Support and improve Oracle EBS Order Management, Shipping Execution, Inventory, Pricing, Advanced Pricing, Accounts Receivable, and related modules
  • Configure and maintain Order Management settings, including order types, holds, workflows, pricing rules and modifiers, shipping parameters, customer hierarchies, and credit management
  • Investigate complex production issues affecting fulfillment and customer satisfaction
  • Assess Oracle capabilities and propose functional enhancements
  • Coordinate work across the Order-to-Cash lifecycle, covering customer master data, pricing, quote-to-order, order management, ATP/CTP, fulfillment, shipping, invoicing, receivables, integrations, returns and RMAs, and cash application
  • Work with Finance to support accurate invoicing, revenue recognition, and financial reconciliation
  • Support EDI transactions and trading-partner integrations
  • Resolve EDI issues involving 850, 860, 830, 862, 855, 856, 810, and other customer-specific transaction types
  • Coordinate with integration teams on APIs, XML, middleware, and external application connectivity
  • Work with Supply Chain Planning teams on Kinaxis capabilities, data quality, integration needs, and process improvements
  • Lead or contribute to ERP projects, system enhancements, upgrades, and business transformation efforts
  • Create test strategies and perform unit, system integration, and user acceptance testing
  • Coordinate releases and provide end-user training
  • Keep support and compliance documentation current

Requirements

  • Bachelor’s degree in Business, Information Systems, Supply Chain, Engineering, or a related discipline
  • At least 7 years of experience as an Oracle EBS Business Analyst
  • At least 5 years of hands-on Oracle Order Management experience
  • Comprehensive knowledge of end-to-end Order-to-Cash processes
  • Background supporting high-volume order management and customer fulfillment operations
  • Strong expertise in Oracle Order Management, Advanced Pricing, Shipping Execution, Inventory, Accounts Receivable, and Customer Master Data
  • Experience writing functional specifications and overseeing business requirements
  • Strong analytical, diagnostic, and problem-solving abilities
  • Effective communication and stakeholder relationship skills
  • Experience in manufacturing or distribution settings
  • Experience processing EDI transactions and working with integration platforms
  • Experience supporting Oracle XML Gateway, SOA, and API integrations
  • Experience with Kinaxis RapidResponse or Kinaxis Maestro
  • Knowledge of supply chain planning, demand planning, and fulfillment operations
  • Experience supporting global ERP environments
  • Familiarity with ServiceNow, Azure DevOps, or comparable project management tools
  • Exposure to Oracle Fusion applications
  • Experience with AI tools such as CoPilot, ChatGPT, or Claude
  • Experience using automation platforms such as UiPath

Benefits

  • Flexible paid time off policy
  • Dollar-for-dollar 401(k) matching on contributions of up to 4%
  • Professional development, training, and tuition reimbursement programs
  • Medical, dental, vision, and life insurance plan options
  • Career advancement opportunities with an industry-leading company

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