CCMSI
CCMSI
1,001 – 5,000 Employees
ConstructionHealthcareLogistics
CCMSI provides risk management services centered on claims management, risk assessment, and consulting. The company supports organizations in sectors including construction, healthcare, and logistics by helping them evaluate exposure, manage claims, control costs, and improve operational processes. Founded in 1978, CCMSI has a team of approximately 1,001 to 5,000 employees.

Senior General Liability Claims Adjuster

CCMSI seeks a senior adjuster to independently investigate, negotiate, and resolve litigated general liability claims. This remote role includes managing reserves, defense counsel, and client relationships.

Description

  • Independently investigate, assess, negotiate, and resolve general liability claims.
  • Analyze liability, damages, coverage, and exposure to shape claim resolution strategies.
  • Set and manage reserves within authorized limits, and provide timely reserve recommendations.
  • Manage litigated claims in coordination with defense counsel, vendors, and external partners.
  • Keep clients, claimants, attorneys, and other stakeholders informed throughout the claim process.
  • Negotiate settlements and resolutions in line with authority limits and company claim standards.
  • Keep claim records, reports, and diary entries accurate and current.
  • Provide strong customer service, support positive outcomes, and build lasting client relationships.
  • Follow company standards, client requirements, applicable laws, and client-specific handling instructions.
  • Help retain clients and uphold CCMSI’s service reputation.

Requirements

  • At least five years of experience handling general liability and/or multiline property and casualty claims.
  • Demonstrated ability to independently handle moderately complex to complex general liability claims.
  • Experience managing litigation, including active involvement in litigated claim files.
  • Strong experience with premises liability and bodily injury claims.
  • Ability to investigate, assess, negotiate, and resolve claims with minimal supervision.
  • Excellent verbal and written communication skills.
  • Strong analytical, organizational, and negotiation abilities.
  • Valid adjuster license where required; a New York license is preferred.
  • Proficiency with Microsoft Office applications.
  • Experience handling claims involving entertainment, recreation, hospitality, health clubs, retail, or other customer-facing businesses.
  • Bachelor’s degree.
  • Experience handling claims across multiple jurisdictions.
  • Experience presenting claim reviews or consulting directly with clients about claims.
  • Spanish bilingual ability is valued but not required.
  • Third-party administrator experience is helpful.
  • Must be eligible to work without visa sponsorship; CCMSI does not provide visa sponsorship.

Benefits

  • Four weeks of paid time off, accrued throughout the year under company policy.
  • Ten paid holidays during the first year.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Disability insurance.
  • 401(k) plan.
  • Employee Stock Ownership Plan (ESOP).
  • Internal training and advancement opportunities.
  • Supportive, team-based work environment.
  • Potential eligibility for bonuses or other additional compensation.