FICO
FICO
1,001 – 5,000 Employees
ConsultingHealthcareInsurance
FICO is an analytics and software company known for the FICO® Score, which lenders use to evaluate credit risk. Its broader technology platform combines data, artificial intelligence, and machine learning to support decision-making and customer engagement. FICO develops solutions for areas including fraud detection, credit scoring, and customer lifecycle management, serving organizations across sectors such as finance, telecommunications, consulting, insurance, and healthcare. Its products are designed to help businesses analyze conditions in real time, adapt decision processes, and manage complex scenarios.

Senior Executive Administrator — FICO, Menlo Park Hybrid

Support FICO’s President of Software with global travel, complex scheduling, expenses, executive communications, and leadership materials in a hybrid Menlo Park role. FICO develops analytics software that helps organizations make informed business decisions worldwide.

Description

  • Provide core administrative support to FICO’s President of Software and additional support to other executives
  • Coordinate complex global travel, including commercial and private aviation and real-time itinerary changes
  • Manage executive calendars and schedule meetings across multiple time zones and stakeholders
  • Independently identify and resolve scheduling conflicts
  • Prepare accurate travel and expense reports in line with company policy
  • Represent the President of Software in communications with internal and external contacts
  • Coordinate recurring leadership meetings, including schedules, agendas, and logistics
  • Collect and circulate meeting materials
  • Create and polish executive presentations and materials for leadership, clients, and board audiences
  • Handle occasional personal coordination responsibilities
  • Provide backup office support for FICO’s Menlo Park, California office during the Office Administrator’s absence

Requirements

  • Experience supporting senior executives in a fast-moving, global environment
  • Outstanding written and verbal communication abilities
  • Skill in preparing and managing confidential, time-sensitive correspondence
  • Independent experience coordinating complex international travel and travel-and-expense processing with limited supervision
  • Strong interpersonal skills and a demonstrated ability to build effective relationships
  • Professional confidence working with C-suite leaders, board members, clients, and vendors
  • Excellent organization and meticulous attention to detail
  • Ability to balance multiple urgent, competing priorities
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel
  • Experience with Apple applications is a significant advantage
  • Self-directed approach with strong initiative
  • Ability to collect and synthesize information into polished, executive-ready presentations
  • Bachelor’s degree, ideally in business, communications, or a related discipline, or equivalent experience supporting senior executives

Benefits

  • Inclusive workplace culture grounded in shared core values
  • Professional growth opportunities and meaningful learning experiences
  • Competitive pay, benefits, and rewards programs
  • Support for work-life balance
  • Employee resource groups
  • Company social events
  • Equal opportunity for employment and career advancement

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