Margie and Bill Klesse College of Engineering and Integrated Design at UTSA
Margie and Bill Klesse College of Engineering and Integrated Design at UTSA
Margie and Bill Klesse College of Engineering and Integrated Design at UTSA is a San Antonio-based academic institution focused on engineering, architecture, planning, construction management, and the designed environment. The college offers nine undergraduate majors, fifteen master’s degrees, six doctoral degrees, and eight certificate programs through specialized schools and departments, including architecture and planning, biomedical and chemical engineering, and civil and environmental engineering and construction management. As part of the University of Texas at San Antonio, Klesse College combines research and instruction with student organizations, tutoring, internships, professional development, and collaborative Makerspaces designed to support innovation and career preparation.

Senior Epic HB Claims Analyst

Lead configuration, testing, and support for Epic HB Claims and related healthcare information systems. Guide application initiatives for UT Health San Antonio, a public research and healthcare institution.

Description

  • Oversee Epic HB Claims applications and modules with minimal supervision.
  • Coordinate with teams responsible for other applications to meet development and implementation goals.
  • Document current workflows with users and requestors, then design improved future workflows.
  • Recommend system enhancements and technical solutions for clinic scenarios.
  • Develop and demonstrate prototypes for application configuration.
  • Maintain Epic applications and update their configurations.
  • Prepare test scripts, schedules, and plans for application and workflow changes.
  • Test clinical information system configurations and cross-application processes.
  • Organize and take part in testing with requestors and users.
  • Provide remote and in-person tier-two support to end users.
  • Investigate, troubleshoot, and resolve incoming support tickets.
  • Work with users and vendors to coordinate fixes, changes, and deployments across vendor, training, and operations teams.
  • Lead key initiatives and carry out assigned project management responsibilities.
  • Create, document, and follow internal procedures.
  • Handle other duties as assigned.

Requirements

  • Work independently and manage multiple assignments successfully in a complex environment.
  • Apply advanced critical and analytical thinking.
  • Communicate and follow up effectively in writing and verbally.
  • Demonstrate advanced troubleshooting ability.
  • Show strong organizational and project management skills.
  • Hold a bachelor's degree.
  • Have at least five years of directly related Epic experience.
  • Know software development and build lifecycles in depth.
  • Maintain Epic HB Claims certification in accordance with Epic Corporation standards.

Benefits

  • UT SELECT medical insurance at no cost to employees.
  • Family medical coverage available through payroll deductions.
  • Reduced copays and coinsurance for care through UT Health Physicians.
  • $50,000 group term life insurance at no cost.
  • $50,000 basic accidental death and dismemberment coverage at no cost.
  • Additional employee and dependent life and AD&D coverage available at group rates.
  • Choice of three dental plans: two PPO plans and one dental HMO.
  • Two vision plans with standard or enhanced coverage.
  • Disability insurance.
  • Flexible spending accounts for dependent care and healthcare costs.
  • Choice of the Teacher Retirement System (TRS) or Optional Retirement Plan (ORP).
  • Voluntary retirement plans offered through five providers.
  • Front-loaded paid time off of 128 to 208 hours (16 to 26 days), depending on years of service.
  • Extended Illness Bank accrual of 8 hours per month.
  • Up to 240 hours (six weeks) of paid family leave after six consecutive months of employment.
  • 12 paid holidays each year.
  • Discounts on services, tickets, and gym memberships.

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