West Bend Insurance Company
West Bend Insurance Company
1,001 – 5,000 Employees
ConsultingHealthcareLegal
Founded in 1894, West Bend Insurance Company provides insurance coverage and related services for businesses and individuals. Its offerings include business insurance, personal auto insurance, homeowners insurance, and workers’ compensation. The company emphasizes customer service, safety, and community engagement, including partnerships that support environmental sustainability and safety awareness.

Senior Commercial Trucking Claims Representative

Senior claims professional responsible for investigating and resolving complex commercial trucking and bodily injury claims for West Bend Insurance Company. The role assesses liability, coverage, damages, and settlement opportunities.

Description

  • Investigate and oversee complex commercial trucking and transportation claims from first notice of loss through closure.
  • Assess liability, damages, coverage, and regulatory compliance issues involving commercial motor vehicles.
  • Work with insureds, drivers, attorneys, law enforcement, expert vendors, and repair facilities to evaluate exposure and negotiate settlements.
  • Review accident reports, electronic logging data, driver histories, and other evidence to inform claim decisions.
  • Manage high-severity and litigated trucking claims.
  • Deliver responsive customer service while supporting effective cost control.

Requirements

  • Experience managing commercial trucking claims.
  • Background handling complex bodily injury claims.
  • Strong capabilities in investigation, coverage analysis, and liability evaluation.
  • Demonstrated negotiation and problem-solving skills.
  • Excellent communication and relationship-management abilities.
  • Experience collaborating with attorneys and managing litigated claims.
  • MCIEF, AIC, AINS, CPCU coursework, or other insurance education is preferred but not required.

Benefits

  • Eligibility for an annual performance bonus of up to 18% of base salary, based on company and individual performance.
  • Medical and prescription insurance.
  • Health savings account.
  • Dental insurance.
  • Vision insurance.
  • Short- and long-term disability coverage.
  • Flexible spending accounts.
  • Life and accidental death and dismemberment insurance.
  • Accident and critical illness insurance.
  • Employee assistance program.
  • 401(k) plan with company match.
  • Pet insurance.
  • Paid time off, with standard first-year PTO of 17 days prorated according to the month of hire.
  • Enhanced PTO may be available for experienced candidates.
  • Competitive compensation.
  • Remote and hybrid work options.
  • Professional development opportunities.
  • Collaborative team environment.
  • Meaningful work with opportunities to share knowledge.

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