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Navy Federal Credit Union
Navy Federal Credit Union
H1B Visa SponsorBankingDefenseInsurance
Navy Federal Credit Union is a member-owned financial institution serving more than 14 million members, primarily from the Armed Forces, Department of Defense, veteran communities, and their families. As the world’s largest credit union, it provides banking and financial services through a workforce of more than 24,000 employees across campuses and over 360 branches. Its career opportunities support the organization’s mission of delivering high-quality service to its members, with an emphasis on meaningful work experiences and competitive employee benefits.
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Senior Business Intelligence Analyst, Debit Card Operations

Partner with Navy Federal Credit Union’s debit card operations leaders to guide decisions with business intelligence. Develop dashboards, forecasts, and models, and turn analysis into recommendations for executives.

USUnited StatesFLFloridaVAVirginia
$97,800 – $125,400 / year
HybridFull-timeSeniorEnglish RequiredBusiness Intelligence Developer
CloudPythonSQL

Description

  • Partner with operational leaders on analytical and strategic work
  • Gather, integrate, clean, validate, and analyze structured and unstructured data from multiple sources
  • Interpret trends, patterns, performance drivers, and root causes
  • Develop and maintain advanced reports, dashboards, visualizations, and business intelligence solutions
  • Create forecasts, scenarios, cost-benefit analyses, capacity plans, and performance models
  • Work with operations leaders and subject matter experts to define business questions and analytical methods
  • Turn complex analysis into clear business narratives, executive presentations, and recommendations
  • Present findings, guide discussions, and address stakeholder questions
  • Report on performance, including KPIs, opportunities, risks, and root causes
  • Deliver timely analysis and problem-solving for ad hoc requests
  • Research internal and external information, practices, and emerging trends
  • Specify requirements for reports, analyses, data solutions, and business intelligence products
  • Improve, automate, and scale analytical processes and reporting
  • Build working relationships across operations, analytics, technology, and partner teams
  • Lead small projects, analytical workstreams, and operational initiatives from problem definition through stakeholder communication

Requirements

  • At least 5 years of experience in data analysis, business intelligence, reporting, operational analytics, or related work
  • Advanced proficiency with business intelligence applications and/or cloud services, and exposure to CRM systems
  • Advanced ability to apply statistical and mathematical methods, forecasting, scenario modeling, and cost-benefit analysis
  • Advanced ability to manipulate, integrate, clean, and validate complex data across multiple tables and sources
  • Proficiency with Python, R, and/or SQL
  • Advanced problem-solving and research abilities
  • Advanced written and verbal communication skills
  • Ability to create and deliver executive-ready presentations using data visualization, design, business context, and concise storytelling
  • Strong interpersonal and facilitation skills
  • Ability to manage multiple priorities independently
  • Authorization to work in the United States without current or future sponsorship
  • A related bachelor’s degree is desired, or an equivalent combination of education, training, and experience
  • Knowledge of debit card operations is desired, including consumer disputes, reconciliation, servicing, controls, systems, and key performance drivers
  • Experience working with operational leaders in a fast-paced, high-volume environment is desired
  • Experience with forecasting methods, query languages, process improvement, and synthesis of large datasets is desired
  • Experience supporting decisions by executives or senior leaders is desired
  • Versatility across analytics, reporting, operational problem-solving, and project support is desired

Benefits

  • Competitive pay
  • Benefits and perks

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