Jones Lang LaSalle Americas, Inc.
Jones Lang LaSalle Americas, Inc.
Jones Lang LaSalle Americas, Inc. provides commercial real estate services to corporations and investors worldwide. Its work spans real estate strategy and operations, with a focus on helping clients manage costs, improve workplace and portfolio productivity, and advance sustainability goals. The company operates at the intersection of real estate, business consulting, and B2B services.

Senior Bilingual Facilities Lead

Lead client relationships, budgets, KPIs, vendors, and multicultural teams in JLL’s facility management services. The role supports integrated real estate and facilities operations.

Description

  • Manage client relationships as a trusted adviser.
  • Ensure operational excellence.
  • Lead high-performing teams.
  • Ensure contractual compliance across facility management services.
  • Maintain strong client satisfaction through KPI performance and quarterly surveys.
  • Coordinate project management, real estate management, and facilities management effectively.
  • Manage the account budget and meet financial targets.
  • Identify opportunities to grow and expand the client relationship.
  • Meet contractual requirements, KPI targets, and ethical standards.
  • Lead multicultural teams by setting clear goals and providing ongoing feedback.
  • Promote a culture of safety and energy efficiency.
  • Manage relationships with external vendors and third parties.

Requirements

  • Bachelor’s degree, preferably in engineering or a related field.
  • At least five years of facilities management experience.
  • Advanced English and Spanish proficiency required.
  • Knowledge of budgets, profit and loss, and cost savings.
  • Ability to influence, inspire, and build high-performing teams.
  • Experience in manufacturing, dynamic work environments, or hospitality, or an MBA, is preferred.

Benefits

  • Direct employment.
  • Statutory benefits, including IMSS, vacation, vacation premium, and year-end bonus.
  • Life insurance and bereavement assistance.
  • Ongoing training through an online platform with over 15,000 courses in multiple languages.
  • Remote access to psychological, medical, nutrition, legal, financial, and veterinary consultations.
  • Wellhub corporate wellness program, including gym access, online classes, nutritionists, and more.
  • Major medical expense insurance.
  • Grocery vouchers.
  • Savings fund.
  • Annual performance bonus.

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