Personify Health develops personalized healthcare solutions that help people and organizations navigate wellbeing, care, and health benefits more effectively. Its platform brings together wellbeing navigation, care management, and health plan administration for employers, health systems, health plans, and brokers. The company focuses on making healthcare easier to engage with while helping organizations manage and improve their investment in employee health.
Remote Reporting Analyst
Automate and maintain client health-plan reporting for Personify Health across Excel, Genesys, Calabrio, and Empower.
Description
- Maintain expertise in Personify Health products and reporting capabilities
- Partner with Implementation, Account Management, and Operations to define client and service-delivery reporting needs
- Assess reporting requests for support and automation in Genesys, Calabrio, or Empower
- Refer unsupported standard Excel reporting requests to the MicroStrategy team
- Create standard reports using Excel, Genesys, Calabrio, and Empower
- Configure automated report delivery jobs according to client-approved schedules
- Revise existing reports to reflect client requests and contractual requirements
- Investigate data discrepancies and identify their causes and solutions
- Improve processes to increase the performance of standard reporting
- Maintain and provide timely reports from the ticketing system
- Handle other assigned responsibilities
Requirements
- Demonstrated technical aptitude
- Excellent interpersonal communication and writing abilities
- Strong organization skills with careful attention to detail
- Ability to collaborate across functions with colleagues and external channel partners
- Ability to work effectively both independently and within a team
- Sound mathematical, analytical, and problem-solving abilities
- Professional, accountable, and consistently positive workplace conduct
- Ability to remain stationary for 50% of the workday
- Ability to occasionally move within the office to access equipment, filing cabinets, and meeting areas
- Ability to continuously operate a computer and standard office equipment
- Ability to frequently position oneself to maintain files in filing cabinets
- Ability to frequently move boxes or equipment weighing up to 25 pounds
- Ability to clearly communicate information and ideas and accurately exchange information
- Ability to observe details at close range
Benefits
- Competitive base pay with benefits beginning on the first day
- Comprehensive medical and dental coverage through the company’s health solutions
- Unlimited paid time off
- Mental health support
- Retirement planning resources
- Financial protection benefits
- Professional development, career advancement opportunities, and learning budgets
- Mission-focused culture that values diverse perspectives and meaningful impact
- Wellness initiatives and additional employee perks