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GfW Gesellschaft für Wasseraufbereitung mbH
GfW Gesellschaft für Wasseraufbereitung mbH is a German engineering and manufacturing company focused on stainless-steel systems for drinking water treatment. The company plans, fabricates and installs turnkey equipment for de-ironing, de-manganation and physicochemical carbon dioxide removal, alongside modular process-air filtration solutions. Its work also includes 3D SolidWorks design, workshop planning and on-site assembly for municipal and regional water suppliers.

Remote Customer Service Agent in India

Support adult learners across DeutschPro India’s language and vocational education network. Manage inquiries, course guidance, satisfaction, and administrative coordination in a remote, full-time role.

Description

  • Serve as the initial contact for learners through email or in-person support
  • Advise learners on suitable course options
  • Respond to participant questions with clear, helpful guidance
  • Maintain learner satisfaction through efficient, friendly, solution-focused service
  • Handle related administrative responsibilities
  • Help keep daily operations running smoothly
  • Support the launch and continued development of the business in India

Requirements

  • A strong customer-service mindset and genuine interest in supporting adult learners
  • Fluent English proficiency
  • German language skills are an advantage
  • Professional, confident communication across email, telephone, and in-person interactions
  • Practical proficiency with computers and Microsoft Office
  • Availability for full-time work
  • Ability to work Monday through Saturday
  • Residence in Chennai

Benefits

  • Flexible remote working arrangement
  • Considerable independence in the role
  • Long-term collaboration with opportunities to grow and develop
  • Encouraging, internationally oriented team

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