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Galvanize
Galvanize
201 – 500 Employees
B2BEducationEnterprise
Galvanize provides corporate training and technical education to help organizations build engineering and data capabilities. Its customized, competency-based programs span onboarding, modular courses, immersive cohorts, and embedded coaching, with instruction in AI and machine learning, software and data engineering, analytics, cloud infrastructure, and Agile and Extreme Programming. Galvanize works with organizations ranging from large enterprises to the U.S. Department of Defense, and focuses its programs on measurable outcomes. Its hiring context is not specified in the available company information.
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Remote Contracts Administrator

Administer customer agreements and compliance workflows for a biomedical therapeutics company. Coordinate negotiations, renewals, contract systems, and legal operations across teams.

USUnited States
$80,000 – $95,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredAdministration
ERPSFDC

Description

  • Handle incoming contract requests and designated compliance inquiries
  • Respond promptly to a high volume of daily contract questions within department response standards
  • Oversee contract management systems and related procedures
  • Train internal users on contract systems and procedures
  • Keep contract entitlements current in ERP, CRM, and agreement management platforms
  • Prepare agreements and review customer-proposed edits
  • Work with Legal, Finance, Operations, and other teams to revise agreements
  • Collaborate with Sales to negotiate directly with customers by email and video call
  • Manage contract extensions and renewals
  • Work with Customer Service and Sales to support customer compliance with agreements and Galvanize’s adherence to contract entitlements
  • Record contract details and retain related documents in CLM, CRM, and ERP systems
  • Retrieve contract documents for the Vice President of Legal and their delegates as needed

Requirements

  • Bachelor’s degree (BA/BS) in a related field, or equivalent education and experience
  • At least five years of experience as a contract administrator
  • At least three years working directly with external clients
  • At least two years of customer service experience
  • Demonstrated knowledge of quote-to-cash processes
  • Ability to communicate effectively and empathetically with customers
  • Expert proficiency in Microsoft Word and Outlook
  • Intermediate proficiency in Excel and PowerPoint
  • Experience with contract lifecycle management (CLM), customer relationship management (CRM), and enterprise resource planning (ERP) systems
  • Preferred: experience in the pharmaceutical, biotechnology, or medical device industry
  • Preferred: knowledge of corporate compliance issues affecting the medical device industry
  • Preferred: knowledge of the legal and regulatory framework for the medical device industry, including sales and marketing fraud and abuse issues, OIG and other industry guidance, and FDA regulations on promoting marketed products
  • Preferred: experience with Salesforce.com, NetSuite, and DocuSign IAM

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Short-term disability coverage
  • Long-term disability coverage
  • 401(k) plan
  • Flexible paid time off

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