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PingWind Inc. (SDVOSB)
PingWind Inc. (SDVOSB)
51 – 200 Employees
ConsultingHealthcareLogistics
PingWind Inc. (SDVOSB) is an SBA-certified Service-Disabled Veteran-Owned Small Business serving Federal Government partners with mission-critical technology, consulting, and operational support. Its work spans cybersecurity and information assurance, IT infrastructure optimization, cloud platform management, supply chain consulting, and management consulting. PingWind applies modern technology and established best practices to help clients protect information, update systems, and improve operational performance. Headquartered in Annandale, Virginia, the company supports more than 250 employees across 37 states and operates across consulting, logistics, and healthcare-related sectors.
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Remote Configuration Management and Technical Documentation Specialist

Support PingWind’s federal government client with configuration management and technical documentation. Maintain controlled technical information, CMDB records, change processes, and project documentation.

USUnited StatesALAlabamaVAVirginiaRemoteFull-timeMiddleSeniorEnglish RequiredContent Writer
Cyber SecurityITSM

Description

  • Deliver configuration management, change management, and technical documentation support for a large federal government client.
  • Keep technical information accurate, controlled, and traceable throughout the project lifecycle.
  • Identify, control, document, audit, and report configuration item status.
  • Maintain records covering hardware, software, system configurations, documentation, and project deliverables.
  • Create and revise technical processes, configuration standards, baselines, and procedures.
  • Support change-control activities and preserve related documentation and traceability.
  • Maintain centralized CMDB data in alignment with ITSM practices.
  • Coordinate configuration management work across technical and project teams.
  • Review documentation and perform quality checks to ensure technical artifacts are accurate.
  • Travel may be required for stakeholder meetings, training, presentations, or briefings.

Requirements

  • Ability to obtain and retain the required VA background investigation, suitability determination, and system access.
  • At least one IAT III, IAM III, or IASAE III certification.
  • Bachelor’s or Associate’s degree in an IT-related discipline such as Cybersecurity, Computer Science, Information Systems, Information Assurance, Information Security, or Information Resource Management.
  • An IAT III, IAM III, or IASAE III certification may replace a relevant Bachelor’s degree, as may four years of relevant experience.
  • At least five years of IT experience.
  • At least three years of configuration management or technical editing experience with a large corporation or government agency comparable in size and scope to the GSA, IRS, DoD, or VA.
  • A related IT master’s degree may replace up to two years of required experience.
  • Expertise in project management or experience working in a project-based environment.
  • Understanding of configuration management’s role across the project lifecycle.
  • Experience with configuration or change management and technical documentation in IT or software development environments.
  • Experience applying ITSM practices and managing centralized CMDBs.
  • Preferred: Technical documentation experience with the VA or another federal organization.
  • Preferred: ITIL certification.
  • Preferred: Experience using automated configuration or compliance tracking tools.

Benefits

  • Eleven paid federal holidays.
  • Paid time off accrued each pay period.
  • Parental leave.
  • Three medical plan options with a substantial employer contribution.
  • Dental and vision insurance.
  • Employer-paid short- and long-term disability coverage.
  • Employer-paid life and AD&D insurance.
  • 401(k) plan with competitive matching and a vesting schedule.
  • Continuing education assistance.
  • Medical, dependent care, and commuter flexible spending accounts.
  • Employee assistance program.
  • Wellness support including the Calm Health app and WellHub gym subsidy, formerly GymPass.
  • 529 college savings plan.
  • Legal insurance.
  • Pet insurance.

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