GXO Logistics, Inc.
GXO Logistics, Inc.
GXO Logistics, Inc. is a global logistics and transport company serving businesses across major industries. Its operations span warehousing, distribution, transportation, and fulfillment, combining large-scale infrastructure with technology and operational expertise to help clients improve supply-chain efficiency. The company also recruits and staffs operational roles, with a stated focus on innovation, accessibility, and equal employment opportunities.

Operations Director at GXO Logistics — Onsite, United States

Lead daily supply chain operations for GXO Logistics in an onsite director role based in the United States. Oversee quality, safety, financial performance, process improvement, and site personnel.

Description

  • Direct day-to-day supply chain operations across processes, reporting, continuous improvement, quality, and staffing.
  • Maintain quality management system procedures and ensure operational processes remain effective.
  • Manage productivity and safety standards in line with company expectations and customer requirements.
  • Establish, implement, and sustain operational procedures.
  • Produce reports covering operational results and opportunities for improvement.
  • Recruit, train, develop, and evaluate employees, taking corrective action when required under company policy.
  • Lead and develop managers and supervisors through clear direction and ongoing support.
  • Set and achieve site targets for financial performance, safety, quality, and customer service while meeting internal and external compliance requirements.
  • Deliver accurate quality, financial, and safety reports on schedule.
  • Coordinate site activities with departmental managers and supervisors to deliver objectives efficiently and cost-effectively.

Requirements

  • At least seven years of management experience in a supply chain or distribution environment.
  • Experience using Microsoft Office and computerized scanner equipment.
  • Willingness to work a flexible schedule as needed, including planned and unplanned overtime that may include weekends.
  • Bachelor’s or master’s degree in Supply Chain Management, Business, or a related field preferred.
  • At least three years of leadership experience in third-party logistics (3PL) preferred.
  • Willingness to travel up to 30% of the time preferred.
  • Experience with Lean, Six Sigma, and continuous improvement preferred.
  • Experience working in an AS9100 or ISO environment preferred.
  • Demonstrated success developing employee engagement and retention strategies, with the ability to inspire and motivate the workforce.
  • Demonstrated success building a diverse, inclusive workforce and fostering a culture of belonging that respects every team member.
  • Working knowledge of financial accounting and human resources practices preferred.
  • Applicants receiving a conditional offer may be required to complete and pass a pre-employment drug test.
  • Employees and visitors must follow GXO COVID safety policies and applicable CDC, OSHA, state, and local requirements.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan.
  • Life insurance.
  • Disability insurance.
  • Eligibility to participate in a company incentive plan.
  • Career-building support and resources.
  • Guidance and professional development opportunities.
  • Equal Opportunity employment for Disabled individuals and Veterans.

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