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Saffire, LLC
Saffire, LLC
11 – 50 Employees
ConsultingMarketingTravel
Saffire, LLC is a technology company serving the events, venues, and destinations sector. Its platform combines SaffireTix ticketing with online, advance, and gate sales, contactless RFID band technology, and tools for managing patron experiences. The company’s Spark content management system helps users maintain event websites and access real-time reporting, with features designed to support revenue from ticketing and sponsorships. Saffire also partners with industry associations focused on events and festivals.
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Operations and Event Conversion Manager, Mesa

Lead venue operations and event changeovers at Mesa Convention Center and Amphitheater. Coordinate teams, event setups, staffing, safety, and on-site execution across conventions, concerts, and festivals.

USUnited StatesAZArizonaOn-siteFull-timeMiddleSeniorEnglish RequiredConversion Rate Optimizer

Description

  • Support daily facility operations, event services, and conversions at Mesa Convention Center and Amphitheater.
  • Assist the Director of Operations with Engineering, Building & Grounds, Technical Services, Event Services, Public Safety, Security, Custodial, and Parking.
  • Coordinate event execution with internal teams, clients, promoters, contractors, and vendors.
  • Prepare meeting rooms, exhibit halls, outdoor areas, and amphitheater spaces for events.
  • Act as Manager on Duty during events, guiding teams, supporting decisions, and resolving issues.
  • Identify operational risks and address them to reduce event disruptions.
  • Coordinate communication across departments to deliver event plans and requirements.
  • Ensure operations follow OSHA rules, life safety standards, ADA requirements, and facility policies.
  • Lead and take part in event setups, room turnovers, changeovers, and venue conversions.
  • Make sure equipment, materials, and other resources are ready for setup and breakdown.
  • Manage the movement, storage, loading, and unloading of equipment, furnishings, staging, and client materials.
  • Read event layouts, CAD drawings, diagrams, and setup instructions.
  • Oversee installation and removal of seating, staging, risers, platforms, scaffolding, and other event structures.
  • Operate forklifts, pallet jacks, riding scrubbers, and other facility equipment, and oversee their safe use.
  • Keep setup zones and storage areas orderly, clean, and ready for future events.

Requirements

  • A bachelor’s degree in facility management, business administration, engineering, event management, or a related discipline is preferred.
  • At least 3–5 years of experience in venue operations, event services or conversions, facility management, or similar settings such as convention centers, arenas, amphitheaters, or stadiums.
  • At least 1–3 years of supervisory or team leadership experience is preferred.
  • Experience supporting large events, conventions, concerts, festivals, and multi-day programs.
  • Experience using forklifts, pallet jacks, staging systems, or related facility equipment is preferred.
  • Comparable combinations of education and experience will be considered.
  • Strong organization, planning, and project management abilities.
  • Excellent communication and interpersonal abilities.
  • Demonstrated ability to lead, supervise, coach, and develop staff.
  • Customer-focused approach and effective problem-solving skills.
  • Working knowledge of facility operations, event conversions, safety procedures, and OSHA regulations.
  • Familiarity with Microsoft Office and facility management systems is preferred.
  • Able to perform in a fast-paced setting with close attention to detail.
  • Able to lift, push, pull, bend, stand, and walk for extended periods.
  • Able to work flexible shifts, including nights, weekends, holidays, and overnights.
  • Must work on site in Mesa, Arizona.
  • Must be available for non-traditional schedules, including nights, weekends, and holidays.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Paid vacation
  • 401(k) plan
  • Opportunity to learn from leading experts
  • Contribute to projects spanning sports, entertainment, hospitality, and live experiences

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