Fieldwire by Hilti
Fieldwire by Hilti
Fieldwire by Hilti develops construction jobsite management software for general and specialty contractors, owners, architects, designers, foremen, and project managers. Its platform brings field coordination into one place, with tools for assigning tasks, managing schedules, sharing drawings and documents, recording completed work, and providing real-time project updates. Integrations and access across devices help teams keep information current from the jobsite to the project office. As part of Hilti Construction Software, Fieldwire supports projects ranging from smaller builds to large-scale construction programs and is used across the construction industry for reporting, document management, and day-to-day project coordination.

Mid-Market Account Manager - Remote, United States

Manage renewals, negotiations, and growth across strategic customer accounts for Fieldwire’s construction management platform. The role focuses on client reviews, retention, expansion, and cross-functional customer success projects.

Description

  • Own customer contract renewals and guide negotiations
  • Protect and grow revenue across an assigned book of business
  • Lead business reviews with strategic customers
  • Address complex customer needs in partnership with the Construction Success Team
  • Grow the account portfolio through referrals and identification of new opportunities
  • Strengthen customer relationships and coordinate scalable engagement projects with the Construction Success Team

Requirements

  • At least two years of quota-carrying inside sales experience with a consistent record of exceeding targets
  • Experience managing projects that involve cross-functional contributors
  • Comfort working in a fast-moving startup environment
  • A data- and metrics-oriented approach
  • Strong presentation ability, including explaining technical product concepts to both technical and nontechnical customers
  • Excellent written and verbal communication skills
  • Highly organized, methodical, and process-oriented work habits
  • At least one year of outside sales experience is a plus
  • Experience with cold calling
  • Background in B2B transactional sales
  • Experience working in a SaaS environment
  • Experience in construction or real estate
  • Experience using Salesforce.com

Benefits

  • Eligible for variable bonus compensation of up to $35,100–$42,900
  • Equal employment opportunity regardless of protected characteristics