Project-Based Customer Advocate – Hybrid Philippines
Boldr
Support customers for Boldr by resolving inquiries, documenting and escalating issues, and helping improve service quality and satisfaction.
Open
New Flyer designs and manufactures transit buses for public transportation systems, with a portfolio spanning battery-electric, fuel cell-electric, hybrid-electric, compressed natural gas, and clean diesel models. As part of the NFI Group, the company contributes to broader mobility and transit solutions, including infrastructure support for sustainable transportation projects. Its work also includes telematics technology and digital experiences such as virtual bus tours, supporting customers from project design through implementation.
Junior/Intermediate Designer at New Flyer – Winnipeg Hybrid
Supports New Flyer’s manufacturing operations through CAD design, technical drawings, component testing, and bill-of-material releases. Coordinates engineering work from initial concept through production implementation.
Description
- Handles design assignments and project work that support manufacturing operations
- Manages assigned tasks against schedules, accounting for vendor and production lead times
- Updates task progress and records time spent on each assignment
- Develops designs aligned with customer requirements, Technical Summaries, contract documentation, and manufacturing capabilities
- Verifies that designs satisfy applicable criteria and regulations
- Performs or initiates controlled testing of components and installations
- Prepares technical drawings and release documentation in line with Engineering procedures and ENAs (Notices of Action)
- Supports Production, Quality Assurance, Customer Service Support, and other departments with engineering expertise
- Works with vendors and customers to resolve design-related matters
- Confirms that required vendor approval documents are available for new installations or applications
Requirements
- Bachelor’s degree in Engineering or a Certified Engineering Technologist designation
- One to five years of experience in a related engineering position
- Manufacturing experience is an asset
- Strong CAD/Unigraphics and drafting experience
- Excellent teamwork, problem-solving, and communication abilities
- Able to work independently
- Willingness to travel to the United States for less than 5% of the role
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