UOL
UOL
1,001 – 5,000 Employees
ConsultingLogisticsMarketing
UOL is a Brazilian digital platform that brings together news, entertainment, education, digital payments, and online business services. Its offering includes UOL Play streaming, podcasts, sports coverage, and reporting on politics and economics, alongside eCommerce and tools designed to support businesses online. The company’s broad portfolio serves both individual users seeking digital content and organizations looking for connected commercial solutions.

Junior Collections Analyst at UOL — São Paulo (Hybrid)

Junior Collections Analyst supporting third-party agencies, performance metrics, payment regularization, and collections operations at UOL. UOL is a Latin American company focused on content, services, and digital products.

Description

  • Help manage and oversee third-party collections agencies.
  • Monitor recovery, contact, and productivity performance indicators.
  • Create management reports and analyze results for assigned portfolios.
  • Validate and review collections-related data sets.
  • Detect operational and system discrepancies and follow their resolution.
  • Support payment reconciliation, posting, and regularization activities.
  • Work with internal teams to address collections-related requests.
  • Contribute to process improvement and automation projects.

Requirements

  • Currently enrolled in or holding a bachelor's degree in Business Administration, Financial Management, Economics, Accounting, or a related discipline.
  • Experience in collections, customer service, back-office work, or administrative operations.
  • Advanced proficiency in Excel.
  • Familiarity with the Recupera system.
  • Experience with outsourced collections or third-party agencies is preferred.
  • Knowledge of Power BI, SQL, or data analysis tools is preferred.
  • Experience with ERP or collections management systems is preferred.

Benefits

  • Meal and/or food allowance
  • Transportation allowance
  • Private pension plan
  • Private health and dental insurance
  • Life insurance
  • TotalPass partnership
  • ZenKlub access for online therapy
  • UOL Care guidance in psychological, nutritional, physiotherapy, and physical education services
  • Extended maternity and paternity leave
  • Childcare assistance
  • Discount partnerships with institutions including FIA, FAAP, PUCRS, and UNINASSAU
  • 50% discount on courses offered through the Portal Educação platform
  • 70% discount on the English 2.0 course through the Portal Educação platform
  • 50% discount on courses at EA Banking School
  • Flexible dress code
  • Paid birthday day off
  • Newborn baby gift

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