East Sussex County Council is a local authority responsible for delivering essential public services across East Sussex, supporting more than half a million residents, businesses, and visitors. Its work spans adult social care and health, children’s services, governance, business support, and communities, economy and transport. As an employer, the council brings together teams whose work contributes to education, social wellbeing, financial support, public services, transport planning, and the county’s environment, offering career opportunities across a wide range of professional and operational areas.
Insurance Officer – East Sussex County Council (Hybrid)
Manage insurance claims, policies, and risk services for East Sussex local authorities and maintained schools. Advise stakeholders and help protect public assets throughout the insurance lifecycle.
Description
- Provide insurance, claims, and risk management services across partner local authorities and maintained schools
- Coordinate with insurers, brokers, council teams, and external stakeholders
- Give professional guidance on insurance and risk issues
- Oversee a diverse caseload of claims and insurance matters
- Help maintain suitable protection for public assets and services
- Administer claims and insurance policies from inception through completion
- Build and maintain effective stakeholder relationships
- Prepare clear reports from relevant data
- Support organisations that deliver services to local communities
- Attend an in-person interview at County Hall on 14 October 2026
- Occasionally work from Brighton & Hove City Council offices in Hove or Surrey County Council offices in Reigate
Requirements
- Experience in an insurance environment, including claims administration and policy management
- Clear, confident communication skills for explaining complex information
- Ability to develop productive relationships with customers, colleagues, and external stakeholders
- Strong analytical ability, including data interpretation, trend identification, and clear presentation of findings
- Well organised and self-directed, with the ability to manage varied work, prioritise competing demands, and meet tight deadlines
- Collaborative, customer-centred approach
- Adaptable and willing to use initiative
- Commitment to providing a high standard of service
- Submit a CV and supporting statement
- Applicants who need sponsorship to work in the UK must inform the hiring manager so their eligibility can be assessed
Benefits
- Hybrid working arrangement
- On-site parking available to employees at a reduced rate
- Supportive team setting
- Opportunities for personal development and career growth
- Reasonable adjustments available throughout the recruitment process