Fresenius Medical Care
Fresenius Medical Care
Fresenius Medical Care is a global healthcare company focused on renal disease treatment and care. Since its founding in 1996, the company has developed dialysis products, therapies, and clinical services designed to support people living with kidney disease. Its operations include more than 4,000 dialysis clinics and a workforce of over 125,000 people worldwide. As an employer, Fresenius Medical Care brings together teams across patient care, healthcare technology, manufacturing, logistics, and consulting, guided by a stated emphasis on collaboration, reliability, initiative, excellence, and an inclusive working environment.

Insurance Coordinator - Long Beach, CA (Onsite)

Coordinate insurance coverage and financial assistance for kidney dialysis patients in Long Beach. Support patient education, eligibility processes, billing accuracy, and revenue operations for Fresenius Medical Care.

Description

  • Coordinate insurance coverage and potential financial assistance for kidney dialysis patients
  • Meet regularly with patients at assigned dialysis clinics to explain and arrange insurance options
  • Explain Medicare, Medicaid, Medicare Supplement, State Renal programs, and COBRA
  • Help eligible patients complete Medicare applications, open enrollment, and reinstatement documents
  • Assess Medicare eligibility and coordinate with local Social Security offices and Medicare representatives
  • Track and confirm Medicaid status, including required spend-down amounts
  • Review patient finances and complete initial and annual indigent waiver applications
  • Maintain current patient insurance records for the Accounts Receivable Department
  • Investigate insurance discrepancies, disputed claims, and non-payment documentation
  • Meet with patients receiving direct insurance payments to help ensure payment for dialysis services reaches Fresenius
  • Compile, assess, and review monthly caseload and billing-system reports
  • Supply QA team members with monthly insurance-status updates and action-plan records
  • Conduct monthly audit examinations in accordance with internal policies
  • Explain insurance and financial assistance options to patients when needed
  • Handle supervisor-directed projects and other assigned responsibilities

Requirements

  • Bachelor's degree required; Social Work or another healthcare-related field preferred
  • Two to five years of related experience; healthcare experience preferred
  • Experience with Medicare, Social Security, and Medicaid systems is a plus
  • Prior experience interacting with patients is a plus
  • Strong written and verbal communication skills
  • Customer-focused approach to service
  • Well-developed organizational and time-management abilities
  • Capacity to work independently
  • Proficiency with PCs and Microsoft Office applications
  • Valid driver's license
  • Willingness to travel extensively among clinics within an assigned geographic area

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with company match
  • Paid time off
  • Parental leave
  • Potential performance-based bonuses tied to company and individual results

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