Upload
Upload
11 – 50 Employees
APIB2BSaaS
Upload is a developer-focused media platform for storing, processing, securing, and delivering files at scale. Its hosted storage, real-time image, video, and audio APIs, global CDN, SDKs, and upload widgets help teams build media workflows without managing the underlying infrastructure. Applications can connect external storage providers, optimize and transcode assets, extract metadata, add watermarks, support adaptive bitrate streaming, and control access with JWTs. Upload also emphasizes enterprise security and compliance, including SOC 2 and AES-256 encryption, alongside cost-efficient processing and low-latency delivery.

French-Speaking Graphic Design Service Specialist

Prepare customer artwork for printing at Pixartprinting Design Services. Review and adapt designs while using customer feedback and guidance to improve the experience.

Description

  • Support customers with graphic design.
  • Check submitted designs against printing standards.
  • Adapt customer artwork to product specifications and prepare production-ready files.
  • Contact customers as needed to agree on design revisions.
  • Create graphics that reflect customer needs and printing processes.
  • Meet targets set by the team leader or manager.
  • Prioritize customer satisfaction in daily work.
  • Collect feedback on products, processes, services, and the customer experience.
  • Share findings with team leaders and escalation teams to support ongoing customer experience improvements.
  • Handle other tasks assigned by the team leader or manager.
  • Take part in activities that build skills relevant to the role.
  • Stay familiar with the company’s product catalogue to guide customers effectively.

Requirements

  • Proficiency with commercial design software such as Adobe Illustrator, Photoshop, InDesign, Acrobat, Affinity, or Canva.
  • Creative ability to provide design support to clients.
  • Detailed knowledge of InDesign, including its use for multi-page materials such as catalogues, books, and magazines.
  • Strong ethics and a high level of passion, commitment, and drive for quality.
  • Familiarity with Microsoft Excel, Word, and Outlook.
  • Ability to adapt to new software applications.
  • Fluent spoken and written French.
  • Fluent spoken and written English or Italian is an advantage.
  • Willingness to collaborate.
  • Positive attitude.
  • Ability to anticipate customer expectations and requests.
  • Ability to suggest and champion improvements.
  • Ability to work independently.
  • Strong problem-solving skills.
  • Ability to adapt quickly to a changing environment.

Benefits

  • Full-time permanent contract (CDI).

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