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EisnerAmper is a professional services firm that helps businesses, government organizations, and individuals manage financial, regulatory, operational, and strategic challenges. Its work spans accounting, audit, tax, advisory, and outsourcing, with industry-focused expertise supporting clients in areas such as healthcare, logistics, legal services, financial services, real estate, and technology. The firm combines specialized teams with technology-enabled solutions to address urgent needs, identify risks and opportunities, prepare for regulatory change, and support sustainable growth. Its broad service offering provides context for candidates exploring roles connected to accounting, consulting, compliance, finance, and business operations.
Finance Collections Specialist - New Jersey Remote
Manage account collections, payment processing, billing resolution, and receivables reporting for EisnerAmper. This full-time remote role supports timely payments and effective client account management.
Description
- Review accounts to identify overdue balances
- Investigate and reconcile client account information
- Contact clients to discuss outstanding payments
- Pursue actions that promote prompt payment of debts
- Process payments and issue refunds
- Address billing questions and payment-related concerns
- Document account updates and collection activities
- Prepare reports on collection performance and accounts receivable status
- Contact clients for payment dates on invoices outstanding more than 60 days
- Escalate overdue balances to the AR Senior Manager and Partner
- Coordinate with colleagues to obtain information clients need to submit payment
- Deliver customer service for collection-related matters
- Process and assess account adjustments
- Investigate and correct invoice discrepancies
- Lower delinquency across assigned accounts
- Coordinate with Treasury management on customer accounts
- Develop partner and client relationships while supporting timely payment
Requirements
- High school diploma or equivalent qualification
- At least five years of billing or collections experience
- Demonstrated experience working as a Collection Specialist
- Understanding of billing processes and collection methods
- Familiarity with debt collection laws
- Working knowledge of SAP
- HighRadius experience is a plus
- Advanced Excel proficiency, including formulas and pivot tables
- Working knowledge of Microsoft Office and database systems
- Comfort working toward performance targets
- Patience and the ability to manage stressful situations
- Strong written and verbal communication skills
- Negotiation proficiency
- Effective problem-solving abilities
Benefits
- Flexibility to organize your workday in support of work-life balance
- Workplace culture recognized through multiple top Places to Work awards
- Equal-opportunity, merit-based employment environment
- Reasonable accommodations available for applicants with disabilities
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