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HonorHealth
HonorHealth
EducationHealthcare
HonorHealth is an integrated healthcare organization providing hospital and outpatient care, primary care, urgent care, and telehealth services, including E-Visits. Its patient-facing digital tools include MyChart, online appointment scheduling, billing resources, and price transparency information. In addition to clinical services, HonorHealth supports medical research, residencies, fellowships, continuing medical education, medical student resources, and community programs through its foundation and volunteer initiatives. The organization combines healthcare delivery, education, research, and community engagement within a broad health system.
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Epic Professional Billing IT Applications Analyst

Support HonorHealth’s Epic Professional Billing systems by analyzing workflows, implementing application solutions, and helping maintain integrated healthcare operations.

USUnited StatesAZArizonaHybridFull-timeMiddleSeniorEnglish RequiredAnalyst

Description

  • Develop and support enterprise software for clinical, financial, and business systems across an integrated health system.
  • Compare vendor software capabilities with health system workflows.
  • Work with business operations to define system requirements and develop solutions.
  • Resolve end-user issues, workflow problems, and enhancement requests, and contribute to root cause analysis.
  • Assess business operations, then prioritize and implement requested system changes.
  • Analyze workflows, data collection, reports, and technical issues in depth.
  • Design, test, implement, and support files and systems within assigned products and scope.
  • Maintain application builds and database standards, and populate tables and databases.
  • Update master files, profiles, dictionaries, and other databases; help establish naming, numbering, and security conventions.
  • Coordinate with stakeholders, HonorHealth teams, and vendor application support staff.
  • Support change and project management, documentation policies, maintenance requests, and new initiatives.
  • Lead assigned projects of low to moderate complexity.
  • Use IT project management tools and follow procedures to test, document, and communicate system changes.
  • Provide on-call support for incidents, upgrades, patches, and project tasks.
  • Carry out other assigned duties and follow HonorHealth policies, procedures, mission, vision, and values.

Requirements

  • Associate degree or two years of related work experience in healthcare, business, information systems, computer science, or a related field is required.
  • Three years of healthcare, consulting, or IT experience demonstrating advanced understanding of tools, workflows, procedures, and concepts used to deploy and develop application software for healthcare business, clinical, or financial systems is required.
  • Certification for the assigned application must be obtained within the timeframe specified by policy.
  • A bachelor’s degree in healthcare, business, information systems, computer science, or a related field is preferred.
  • Five years of healthcare, consulting, or IT experience is preferred.
  • Epic certification, certificate, training, or certification in the assigned application is preferred; certification or licensure related to the clinical, revenue cycle, or business unit supported by the primary application is also preferred.
  • Ability to troubleshoot low to moderate complexity end-user issues, workflow problems, and enhancement requests.
  • Ability to analyze workflows, data collection, report details, and technical issues.
  • Ability to design, test, implement, and support files and systems.
  • Ability to populate tables and databases and maintain application builds and databases.
  • Ability to understand and follow change and project management methodologies.
  • Strong interpersonal, organizational, written, and verbal communication skills.
  • Ability to prioritize and manage workload with minimal assistance.
  • Willingness and ability to travel to any HonorHealth or affiliated site.

Benefits

  • Monday-to-Friday day shift, 8:00 a.m. to 5:00 p.m.
  • On-call rotation for incidents, upgrades, patches, and project tasks.
  • The employer references career development opportunities: “We’re all in for your career.”

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