MSD
MSD

MSD is a global biopharmaceutical company advancing medicines and vaccines for major health challenges, including cancer, infectious diseases, cardiovascular and metabolic conditions, and prevention-focused care. Known as Merck & Co., Inc. in the United States, Canada, and Puerto Rico, MSD combines scientific research with development and commercial expertise to bring healthcare solutions to people and animals.

Its work spans Human Health, Animal Health, and Research & Development, creating opportunities for professionals across scientific, clinical, commercial, operational, and corporate teams. With activities in regions around the world, MSD’s careers reflect its focus on research, collaboration, inclusion, and responsible progress in global health.

Director of Digital Tech Transfer and Knowledge Management

Lead digital technology transfer and process knowledge management for biopharmaceutical manufacturing. Guide data-rich products, AI governance, and teams working across global operations.

Description

  • Set the product vision and strategic roadmap for digital technology transfer and process knowledge management.
  • Lead and mentor product analysts, technology specialists, and process specialists.
  • Guide digital manufacturing products supporting technology transfer from concept and requirements through launch and ongoing improvement.
  • Connect Science & Technology, Research, Commercialization, manufacturing operations, and IT to turn business needs into scalable, compliant digital solutions.
  • Integrate data from systems such as MES, LIMS, and process controls into a unified process knowledge ecosystem.
  • Establish data integrity and governance practices that keep process data reliable, accurate, and inspection-ready.
  • Manage the product backlog and prioritize features according to business value and strategic priorities.
  • Report progress to executive stakeholders.
  • Ensure digital solutions meet GxP and internal quality standards.
  • Work with external contract manufacturing organizations to digitize technology transfer and create secure, standardized, compliant process data exchanges.

Requirements

  • Bachelor's degree in engineering, computer science, life sciences, or a related discipline.
  • At least 10 years of relevant industry experience.
  • Demonstrated experience supporting pharmaceutical technology transfer and preparing receiving sites, including transferring process knowledge, assessing capabilities, preparing data, and handing operations over.
  • Experience in product management, program leadership, or a strategic role delivering large-scale, data-intensive digital products.
  • Experience managing and developing technical and cross-functional teams.
  • Strong communication and stakeholder management skills.
  • In-depth knowledge of biopharmaceutical manufacturing, technology transfer, and related data and control systems, including MES, DeltaV, PKM, Databricks, SCADA, and PI.
  • Ability to translate business objectives into detailed technical execution plans.
  • Experience implementing and scaling AI in mission-critical, highly regulated settings with governance, reliability, security, and compliance controls.
  • Preferred: direct experience implementing or managing PKM systems and digital technology transfer solutions.
  • Preferred: familiarity with advanced analytics and machine learning in manufacturing.
  • Preferred: experience with Agile development methods.
  • Preferred: strong background in process analytics (PPA/PPM) and GMP/GxP compliance.
  • Applicants must reside in the United States or Puerto Rico.
  • Visa sponsorship is not available.
  • Relocation is not available.
  • Regular employee status.

Benefits

  • Annual bonus and long-term incentive, where applicable.
  • Medical, dental, vision, and other insurance coverage for employees and their families.
  • Retirement benefits, including a 401(k) plan.
  • Paid holidays.
  • Vacation leave.
  • Compassionate and sick leave.
  • Hybrid work arrangement.
  • Travel up to 10%.

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